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3220 West Silver Lake Road, Fenton, MI, 48430, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
This place was very clean and really made me feel good about the diagnoiss I was given. Hopefully I dont need to go back but if I do itll be worth it.
Business response:
That’s wonderful to hear, Phil! We truly appreciate your support and for being part of the WellNow family. Stay in touch with us on Instagram @wellnowurgentcare for the latest updates and news! -The Customer Service Team
Went there today for a UTI. Everyone was so kind from front desk to the MA and the doctor. I hope I don't need to go back but if I do it'll be here.
Business response:
Hey Bonnie, we're so happy to hear this! Thank you for choosing WellNow. Don’t forget to check us out on Instagram (@wellnowurgentcare) to stay updated on our teams and the latest wellness news! -The Customer Service Team
First time visit to WellNow Urgent care and couldn't have been happier, heard and taken care of any better! From the time I walked into the office the front desk young lady to nurse to PA Drew was smooth and friendly. From a veterans wife standpoint I very much appreciate their dedication and honoring of our veterans. I saw They had a sign on the wall, near entering the clinic, noting their support to veterans and families. Another WIN in my Book. I would Absolutely recommend WellNow urgent care to friends and family if th... read more
Business response:
Hi, Julie. Thank you for your support! We are glad to hear that your experience with us was positive.
Super fast, friendly and even though I come in with multiple children sometimes all or just one being seen and unfortunately as luck would have it typically not too long before clothes if not last patients being seen on multiple occasions I'm always with nothing but patience smiles and quick accurate diagnosis with a treasure treat for each child very thankful to have a reliable Clinic so close to home
Business response:
Hi, Lindsey. Thank you for your support! We are glad to hear that your experience with us was positive.
Had to visit the Urgent Care while visiting the area. Was very easy to find all the information I needed to schedule an appointment and pre-register online. Office was clean and inviting. My wait time to see a provider was acceptable. The provider that saw me was quick to realize my condition was beyond what she was comfortable with treating in that environment. She took extra steps in assuring that who she was referring me to was going to be able to treat me. All while alerting me that the treatment may be require... read more
They helped me when my Drs office wouldn't. The NP was very helpful, kind and understanding. They even followed up the next day.
I have emailed WellNow at the email address they provided and have yet to receive a response.
Business response:
We understand that billing issues can be stressful, and we're truly sorry for any frustration this has caused. Please email us at wecare@wellnow.com, and we will look into it. -The Customer Service Team
First off, I want to say that the care my family has received here has always been excellent but since they were bought out by another company last year, the hassle of dealing with their billing department (an overseas call center) is not worth it! I have been trying to settle a bill from the summer of last year with them that they billed to my insurance incorrectly. I have stayed in constant contact with them trying to get it resolved but they refused to contact my insurance company to try to figure out what went wrong and ... read more
Business response:
We understand that billing issues can be stressful, and we're truly sorry for any frustration this has caused. Please email us at wecare@wellnow.com, and we will look into it. -The Customer Service Team
Never, ever, for any reason give wellnow a credit or debit card. If you have insurance they will not forward the bill to the insurance company if they can charge your card. They will wait many months and forward your bill to a medical collection agency and you will be hit with charges on your card one day and you will have no idea what for until you spend many hours on the phone. Even with bbb assistance it will be very difficult to recover your money. Wellnow pretty much does business on the edge of thievery ! They get les... read more
Business response:
We understand that billing issues can be stressful, and we're truly sorry for any frustration this has caused. Please email us at wecare@wellnow.com, and we will look into it. -The Customer Service Team
WellNow Urgent Care has a 4.2 star rating with 1,000 reviews.
WellNow Urgent Care is closed now. It will open at 8:00 a.m.