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WellNow Urgent Care
- Urgent Care
- Syracuse, NY
About this business
Location details
3800 West Genesee St, Syracuse, NY, 13219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 7:30 p.m. | |
| Sun | 8:00 a.m. to 7:30 p.m. |
This is for the Camillus WellNow at 3800 W. Genesee. FIVE STARS: Here's why. I visited Saturday 2/28/2026 between 12 and 1 pm. Only two in line with nobody seated in the waiting area. Upon registration, both from the line were immediately taken back to an exam room. Reception was smooth and efficient for me and my questions fully answered, then I was taken back. After a short wait, a nurse visited and took my medical history and medications. Then, after a bit longer wait, the Physician's Assistant visited, assessed me ... read more
On Thanksgiving morning, I went to the Camillus WellCare as a result of my messages and pleas for help to my regular doctors going unanswered for several days. I was seen quickly by a PA who was friendly, efficient, and seemed to truly like what she was doing. In fact, everyone ( with the exception of the front desk...and who can blame them, working on Thanksgiving?) was extraordinarily helpful and friendly. Ms. Coyne diagnosed and treated my pneumonia on top of asthma, and I felt much better even this morning. While I coul... read more
Business response:
Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us!
I went in here and had a decent time.the nurses were real nice to me and I was in and out in about an hour. That's really fast compared to what I'm used to. They also had beverages in the lobby which was comforting
Every time I have needed to visit this location the staff and providers are always extremely friendly, helpful and caring. I have tried other locations to only be turned away. The Camillus locations is 10/10 for the local WellNows!!
Staff is great! At times can be busy, so I'd advise to make an appointment if you can. My non appointment time was reasonable. The only negative is the chairs in one of the waiting rooms is horrible. I'm not sure who thought this type of chair would work well in a doctors office Definitely needs to go.
This place is amazing! There was a 5 hour wait at my local emergency room, so I headed to Wellnow. They got me in immediately and I was seen so quickly. The PA Lydia was so sweet and comforting and I was tested for different sicknesses within probably 10 minutes or so. I cannot say enough good things about this place, wonderful service!!!
I want to acknowledge & applaud Wellnow Urgent Care Camillus NY Michelle Ederer, PA for her intelligence, kindness & knowledge. I came into the Urgent Care sicker than a dog. Had been on the phone w/ my primary doctor's office not getting too much resolve for my serious & annoying health issue. Ms Ederer was cheery, thorough and compassionate when I felt so horrible. She was able to diagnosis the problem, prescribed a medication and instructed me on what to do if X Y & Z didn't work. I am a cancer patient with immune comprom... read more
Yesterday at 7:10 PM, I sought medical attention at the WellNow Urgent Care in Camillus for my son, who had injured his arm during a school soccer game. We were refused service because we didn't have an online appointment, and we were told the facility was "very busy"--even though there wasn't a single other patient there, and the parking lot was completely empty. My son was suspected of having a fracture, yet the young woman at the front desk suggested we come back the next morning or try another urgent care center--specifi... read more
Business response:
Thank you for bringing this to our attention, Zoriana. We always strive to accommodate urgent needs as quickly as possible, and we regret that your experience did not meet those expectations. We appreciate you bringing your experience to our attention and would like to look into what happened. When you have a moment, please email wecare@wellnow.com with the patient's full name, date of birth, and location/date visited.
$753.00 dollars for a nylon velcro knee brace and no one at wellnow can explain the charges you call that health care i call that fraud the billing department says we don't know what those charges are and the office says they don't know either I have to call billing department pretty good scam you got going on there you won't get me again and my debit card you kept on file no longer exist good luck trying to take my money without my permission
Business response:
Thank you for sharing your experience, David. This is not the experience we want for our patients, and we'd like to look into the knee brace charge specifically. Please email our billing team at billing@wellnow.com with your name, date of birth, and visit date/location so we can review the charges on your account and follow up with you directly.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.6 star rating with 1,095 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 7:30 p.m.