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WellNow Urgent Care

4.6

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Location details

3800 West Genesee St, Syracuse, NY, 13219, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 9:00 p.m.
Tue07:00 a.m. to 9:00 p.m.
Wed07:00 a.m. to 9:00 p.m.
Thu07:00 a.m. to 9:00 p.m.
Fri07:00 a.m. to 9:00 p.m.
Sat07:00 a.m. to 9:00 p.m.
Sun07:00 a.m. to 9:00 p.m.
4.6924 reviews
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Jane W.'s profile image
Jane W. 
rating
10 months ago

On Thanksgiving morning, I went to the Camillus WellCare as a result of my messages and pleas for help to my regular doctors going unanswered for several days. I was seen quickly by a PA who was friendly, efficient, and seemed to truly like what she was doing. In fact, everyone ( with the exception of the front desk...and who can blame them, working on Thanksgiving?) was extraordinarily helpful and friendly. Ms. Coyne diagnosed and treated my pneumonia on top of asthma, and I felt much better even this morning. While I coul... read more

Business response:

Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us! 

Cobi T.'s profile image
Cobi T. 
rating
2 years ago

I went in here and had a decent time.the nurses were real nice to me and I was in and out in about an hour. That's really fast compared to what I'm used to. They also had beverages in the lobby which was comforting 

Austin R.'s profile image
Austin R. 
rating
2 years ago

Every time I have needed to visit this location the staff and providers are always extremely friendly, helpful and caring. I have tried other locations to only be turned away. The Camillus locations is 10/10 for the local WellNows!! 

J P.'s profile image
J P. 
rating
3 years ago

Staff is great! At times can be busy, so I'd advise to make an appointment if you can. My non appointment time was reasonable. The only negative is the chairs in one of the waiting rooms is horrible. I'm not sure who thought this type of chair would work well in a doctors office Definitely needs to go. 

Mackenzie M.'s profile image
Mackenzie M. 
rating
3 years ago

This place is amazing! There was a 5 hour wait at my local emergency room, so I headed to Wellnow. They got me in immediately and I was seen so quickly. The PA Lydia was so sweet and comforting and I was tested for different sicknesses within probably 10 minutes or so. I cannot say enough good things about this place, wonderful service!!! 

Christine F.'s profile image
Christine F. 
rating
3 years ago

I want to acknowledge & applaud Wellnow Urgent Care Camillus NY Michelle Ederer, PA for her intelligence, kindness & knowledge. I came into the Urgent Care sicker than a dog. Had been on the phone w/ my primary doctor's office not getting too much resolve for my serious & annoying health issue. Ms Ederer was cheery, thorough and compassionate when I felt so horrible. She was able to diagnosis the problem, prescribed a medication and instructed me on what to do if X Y & Z didn't work. I am a cancer patient with immune comprom... read more

Olivia H.'s profile image
Olivia H. 
rating
17 hours ago

I went there today for a strep test and did not get seen for three hours. They had an emergency patient, that is understandable, but there were multiple nurses. I did not get seen for three hours! I ended up leaving without having seem the doctor. Terrible service in terms of timelines, you are better off going to the ER. (which you'll probably have to wait there too). 

Jamie T.'s profile image
Jamie T. 
rating
a year ago

1. Website says they take my insurance, they don't. I paid out of pocket $165.00 for them to tell me my privates were swollen. I was given a quick antibiotic. I ended up septic in the emergency room 12 hours later because it was actually a form of gangrene. I almost died because the doctor if you can call him that never looked at my medications or knew anything about side effects. It should have been recognized as a true emergency right away. Nobody's balls should be swollen to that size and it isn't an emergency. I will nev... read more

Esperanza M.'s profile image
Esperanza M. 
rating
a year ago

I have been doing the asbestos physical exam for my job for 3 years in Wellnow this clinic on Erick Boulevard and in my opinion the prices are more expensive every year, the figure they have when you pay online is not true, you have to be prepared to pay a few dollars more, I paid online $165 and at the clinic they asked me for about $75 more. In the year 2022 I paid $105 exam total. In 2023, my colleagues and I had to do and pay for lung plates, when these exams must be done every 5 years and mandatory by the work company, ... read more

Business response:

Hi Esperanza. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you. 

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.6 star rating with 924 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 9:00 p.m.