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WellNow Urgent Care

4.6

About this business

Location details

3800 West Genesee St, Syracuse, NY, 13219, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:30 p.m.
Tue08:00 a.m. to 7:30 p.m.
Wed08:00 a.m. to 7:30 p.m.
Thu08:00 a.m. to 7:30 p.m.
Fri08:00 a.m. to 7:30 p.m.
Sat08:00 a.m. to 7:30 p.m.
Sun08:00 a.m. to 7:30 p.m.
4.6978 reviews
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Jamie T.'s profile image
Jamie T. 
rating
a year ago

1. Website says they take my insurance, they don't. I paid out of pocket $165.00 for them to tell me my privates were swollen. I was given a quick antibiotic. I ended up septic in the emergency room 12 hours later because it was actually a form of gangrene. I almost died because the doctor if you can call him that never looked at my medications or knew anything about side effects. It should have been recognized as a true emergency right away. Nobody's balls should be swollen to that size and it isn't an emergency. I will nev... read more

Esperanza M.'s profile image
Esperanza M. 
rating
a year ago

I have been doing the asbestos physical exam for my job for 3 years in Wellnow this clinic on Erick Boulevard and in my opinion the prices are more expensive every year, the figure they have when you pay online is not true, you have to be prepared to pay a few dollars more, I paid online $165 and at the clinic they asked me for about $75 more. In the year 2022 I paid $105 exam total. In 2023, my colleagues and I had to do and pay for lung plates, when these exams must be done every 5 years and mandatory by the work company, ... read more

Business response:

Hi Esperanza. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you. 

Amanda O.'s profile image
Amanda O. 
rating
3 years ago

Had an appointment. Waited in an appointment room for almost 2.5 hours to be seen for approximately 5 minutes. Listened to my lungs, heard wheezing, was given nothing to help. Only advice was to keep doing what I am doing and if I don't get better go to the ER. 

Nancy B.'s profile image
Nancy B. 
rating
4 years ago

Had cavities filled. Got worse so went to this well now for pain relief. Given none. Got huge bill and they said Medicare denied so called well now jan 18 and was told by female worker they were actually paid so disregard. Then jan 24 their worker Brittany Howard sent email claiming I should work it out with Medicare to get bill paid. So which worker spoke accurate and r they trying to get me and Medicare to pay double full amounts ? Opening appeal with Medicare. Told dss and opening legal aid case. This is what well ... read more

Erin F.'s profile image
Erin F. 
rating
4 years ago

Skip the trip to the Camillus location and visit the Fairmount Wellnow down the street or another urgent care entirely, especially if visiting for a COVID test. First visit to a WellNow - I went in at 11:30AM, they told me there was a wait (although no one was in the lobby or waiting in the parking lot) and to write my name and number down on a sticky note and they'd call me in an about an hour to come back. Waited three hours (because I assumed they were just super busy due to COVID) - but no call. So I come back in and the... read more

Erin D.'s profile image
Erin D. 
rating
4 years ago

Skip the trip to the Camillus location and visit the Fairmount Wellnow down the street or another urgent care entirely, especially if visiting for a COVID test. First visit to a WellNow - I went in at 11:30AM, they told me there was a wait (although no one was in the lobby or waiting in the parking lot) and to write my name and number down on a sticky note and they'd call me in an about an hour to come back. Waited three hours (because I assumed they were just super busy due to COVID) - but no call. So I come back in and the... read more

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.6 star rating with 978 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is closed now. It will open at 8:00 a.m.