WellNow Urgent Care

Susan S. 

on Yelp

3 weeks ago

There's nothing I like better than getting a call from the school nurse on a Friday morning suggesting that I take the little guy to the pediatrician. But when your doctor doesn't have any openings until next week, your next option is WellNow Urgent Care. Their online registration is so convenient. It allows you to pick your appointment slot and upload all your registration information. My young patient was a little disappointed that the slushy machine was not operational. But we had a very short wait time before being ... read more

Anthony G. 

on Yelp

5 years ago

Awesome service, fast, professional and would definitely return again in the future. Staff was friendly with little to no waiting. 

Linda M. 

on Yelp

3 weeks ago

I cannot begin to express the level of complete dissatisfaction and I experienced with the West Seneca location. I booked an appointment online and told I was number nine in the queue. I then received a text that my appointment was for 6:30 PM to location. I had completed all paperwork online. When I arrived, the complete lack of that was shown to me when I was told been canceled because they were not taking walk-ins any literally blew my mind. I showed the office staff by iPad with the schedule time of 630 arr... read more

Amy L. 

on Yelp

2 months ago

The first thing you need to stop IMMEDIATELY is telling patients that their pre-employment PPD test isn't covered by their insurance. That is a LIE! The next thing you MUST stop doing IMMEDIATELY is telling patients their PPD cannot be read one minute before or one minute after the Expiration date/time. That's BS, and you know it. So, you got my daughter to pay out of pocket for something her insurance would have covered, then told her you couldn't read her PPD at 3:09 pm because it expired at 3:10 PM. Sooo, what's th... read more

Russ R. 

on Yelp

4 months ago

My wife experienced a UTI in late May, contacted her primary care and was told we cannot see you immediately; please visit an urgent care. She visited the local Wellnow on 5/28/2025. She saw an NP and briefly saw the onsite doctor. She was diagnosed with onsite testing to have a UTI. Labs were sent out to confirm. We recently received an EOB from our insurance company. There is an extensive series of lab pathology charges including one for CPT code 87798. The charge resulting from this submission code alone is $684.32... read more

Tionne A. 

on Yelp

5 months ago

Don't GO THERE if you have insurance go somewhere else ! You tell them you have insurance and they still make you pay I had to pay 200 dollars for a physical that I DID BASICALLY MYSELF they didn't do anything I filled out all the paperwork the doctor just signed. Huge scam and a piece of trash the front desk people and the pct's have no real training in healthcare background they hired anybody. 

Alex H. 

on Yelp

a year ago

The worst experience I've ever had. I usually will go to wellnow because it is faster. I went to the one on ridge rd. I was charged almost 200 dollars of co pay when I normally pay 25 and was told that sometimes their systems make mistakes and that I had to pay it anyways if I wanted to be seen and that I can just call billing afterwards to make sure that the charge was actually correct or not, then they could "refund" me. I ended up waiting an entire hour even with my appointment and it was not busy so I had time to call bi... read more

Kiley K. 

on Yelp

3 years ago

I have had a good experience during Covid with WellNow but recently I had a not so good one. I went to there because of a piercing I believed to be infected. When I showed up they told me it looked infected and told me that they would have to take out the earring. Stupidly I let them, and he took out the wrong earring first even though it was pretty obvious which one was irritated. Once he got the right earring it was the most painful experience of my entire life. The guy and the rest of the staff were really nice and I feel... read more

Kevin Z. 

on Yelp

4 years ago

Where do I begin? WellNow has terrible! If you want to get a COVID-19 test don't make an appointment! Just walk in and complain about your symptoms. I made an appointment did what they asked and I sat in my car, sick waiting to be called in for my "appointment" I sat in my car for over an hour while walk-in people were given priority? When I finally called to ask what was going on I was told told that they had to take the walk-ins first. WHY HAVE APPOINTMENTS IF YOU AREN'T GOING TO FOLLOW THEM!!! Don't use this servic... read more