WellNow Urgent Care

Susan S. 

on Yelp

6 months ago

There's nothing I like better than getting a call from the school nurse on a Friday morning suggesting that I take the little guy to the pediatrician. But when your doctor doesn't have any openings until next week, your next option is WellNow Urgent Care. Their online registration is so convenient. It allows you to pick your appointment slot and upload all your registration information. My young patient was a little disappointed that the slushy machine was not operational. But we had a very short wait time before being ... read more

Anthony G. 

on Yelp

5 years ago

Awesome service, fast, professional and would definitely return again in the future. Staff was friendly with little to no waiting. 

Amanda J. 

on Yelp

4 weeks ago

i have always had a good experience, but unfortunately 03/12/2026 front desk ladies were rude and unprofessional acting like i was bothering them on there job and i didnt appreciate it!! then had to call to see where prescription was sent still very rude to me to say look at discharge papers! when i was at wrong place!! so i had a bad experience today ..... unfortune 

MaryBeth M. 

on Yelp

3 months ago

Came in with a 1:40 appointment knowing I had a balance that was well now's error and they were resubmitting it. Matt at the desk would not allow me to be seen unless I paid the unowed balance in full. He also would not get a supervisor for me. Another girl came out I asked if she was a supervisor she wasn't but went and talked to one they took care of the problem while Matt shook his head. Everyone else was awesome!! 

Shawn K. 

on Yelp

3 months ago

went in to get seen for I had fell and was having pain breathing and had chest pain. A soon as I walked in the man at the counter asked if I had an appointment? I said I did not and the guy said YAH we are NOT taking in walk in appointments and looked back as his computer. I never had a chance to speak to anybody about my issues! Terrible!! 

Goya G. 

on Yelp

3 months ago

Employers need to be weary of sending their employees here, especially those employees who are POC for any drug screens. My son lost out on a great job opportunity because of their negligence and incompetency. They screwed up not 1 but 2 drug screens by not properly doing the paperwork and by not following the proper SOP. When we reached out for answers we were lied to by someone who claimed to be the Multi Site Manager but was in reality just a shift lead. There has been no accountability or transparency. They claimed to h... read more

Linda M. 

on Yelp

6 months ago

I cannot begin to express the level of complete dissatisfaction and I experienced with the West Seneca location. I booked an appointment online and told I was number nine in the queue. I then received a text that my appointment was for 6:30 PM to location. I had completed all paperwork online. When I arrived, the complete lack of that was shown to me when I was told been canceled because they were not taking walk-ins any literally blew my mind. I showed the office staff by iPad with the schedule time of 630 arr... read more

Amy L. 

on Yelp

7 months ago

The first thing you need to stop IMMEDIATELY is telling patients that their pre-employment PPD test isn't covered by their insurance. That is a LIE! The next thing you MUST stop doing IMMEDIATELY is telling patients their PPD cannot be read one minute before or one minute after the Expiration date/time. That's BS, and you know it. So, you got my daughter to pay out of pocket for something her insurance would have covered, then told her you couldn't read her PPD at 3:09 pm because it expired at 3:10 PM. Sooo, what's th... read more

Russ R. 

on Yelp

9 months ago

My wife experienced a UTI in late May, contacted her primary care and was told we cannot see you immediately; please visit an urgent care. She visited the local Wellnow on 5/28/2025. She saw an NP and briefly saw the onsite doctor. She was diagnosed with onsite testing to have a UTI. Labs were sent out to confirm. We recently received an EOB from our insurance company. There is an extensive series of lab pathology charges including one for CPT code 87798. The charge resulting from this submission code alone is $684.32... read more