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WellNow Urgent Care

4.5

About this business

Location details

3840 NY 31, Clay, NY, 13090, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.5799 reviews
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Susan H.'s profile image
Susan H. 
rating
a year ago

Excellent care and a kind, compassionate staff Brittany ( PA) and Courtney (RT) as well as the Med Tech and the fourth person were wonderful. There is a list on their website of what they treat. You can make appointments on their Website. I was in and out in 3 hours. 

Business response:

Hi, Susan. Thank you for your support! We are glad to hear that your experience with us was positive. 

Run And G.'s profile image
Run And G. 
rating
a year ago

Today I had the pleasure to meet such a compassionate, caring most wonderful Dr. I came in for being sick but I left a different person not just physically but mentally. This woman cared more about things I've gone through and gave me answers to something I need in my life the last 10yrs. If you wanna go to a wellnow I'd strongly suggest going to clay wellnow and hope you get this Dr.! To thee Dr that helped me today you gave me hope when I thought I'd never have it again. Just this visit has changed me. It's unbelievable!!... read more

Mary H.'s profile image
Mary H. 
rating
2 years ago

We had a great experience here tonight! They saw us very quickly and then called in a prescription. Very efficient and caring staff! 

Jean M.'s profile image
Jean M. 
rating
5 years ago

The best urgent care I've been to! The staff is super helpful, and the facility is very clean. The drs/PAs/nurses are great here and they get you in & out as fast as they can! 

Michele T.'s profile image
Michele T. 
rating
5 years ago

Friendly, caring & efficient staff and medical care professionals. Minimal wait time. 

David A.'s profile image
David A. 
rating
5 years ago

Quick, attentive, friendly care. I was in and out in under 20 minutes. Nice facility and people! 

Trisha B.'s profile image
Trisha B. 
rating
6 years ago

This is a brand new location, the facility and equipment is all brand new. The drs/PAs and nurses are great. We came on a Friday night and we're seen right away by the Dr and the nurse. In and out within 45 mins. Everyone was great. 

Paige C.'s profile image
Paige C. 
rating
3 months ago

I made a appointment for 6 PM. Waited in the lobby for an hour then waited in the room for an hour. I was there because I called out of work because of my back pain and I just needed a doctor note so I won't get fired from my job. 

Business response:

Hi Paige, we understand how frustrating this can be. Please send us an email at wecare@wellnow.com so we can look into it. Thank you for bringing this to our attention. -The Customer Service Team 

Marisa D.'s profile image
Marisa D. 
rating
9 months ago

Don't bother scheduling an appointment you'll be there all day. Went in at 10am and then was estimated to be seen at 1:30 for appt. I showed back up at 1 still sat there hours later with other people that showed up after me at 10 am and they were seen first after I retuned at 1. Don't expect an "appointment" to do anything for you. 

Business response:

Hi Marisa. Our team is working diligently to safely see as many patients as possible during our operating hours. We appreciate your patience and sincerely regret any inconvenience. 

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.5 star rating with 799 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 8:00 p.m.