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WellNow Urgent Care
- Urgent Care
- Plainwell, MI
About this business
Location details
1175 Allegan Street, Plainwell, MI, 49080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The office is comfortable and very clean. The staff is professional and friendly. Wait time was very low. The Dr, nurse, and med-tech were thorough and not in a rush. They explained everything and gave good advice about aftercare. I highly recommend WellCare in Plainwell, MI!
Business response:
Thank you so much for your kind words, Christine. We really appreciate you taking the time out to share your experience with us!
I had Covid (3x in 8 months) and tested positive for 10 days. I had messaged my PCP about my health and she didn't seem at all concerned, (I am 68 with a low immune system and Long Covid), so I searched for an Urgent Care with top reviews. I went here hoping to get the care I really needed as I thought I had pneumonia. They also had the top reviews. What a surprise and relief when I walked into this clean, friendly Urgent Care. Everyone was very friendly, my nurse was kind and listened to all I had to say, not rushing me. Dr... read more
Business response:
Hi, Vicki. Thank you for your support! We are glad to hear that your experience with us was positive.
I spent 5 1/2 hours at Bronsons ER. Wasn't able to see a doctor. I went in to this urgent care and had 6 stitches and done in under a half hour. I had a room full of family watching and the ladies working were AWESOME. My whole family will be using this place from now on. Extremely professional,extremely nice. What a great experience even though I ended up with stitches in my head. Love these people
I LOVE this place!!! It's like a casual, but professional medical care facility you'd love to find on a cruise ship. Slushies, Keurig coffee bar, televisions in the exam room, X-ray on the premise and very friendly, professional staff. They went the extra mile and I was seen within 5 minutes of arrival. I almost hate to leave this review for fear of it becoming crowded!!! I will go here at every opportunity.
This is one of the best urgent care doc-in a-box I've been to. The PA's and medical staff were very knowledgeable, thorough, and had a great sense of humor. They are pros who run a very tight ship. Highly recommended.
After being injured at work I went here to be looked at. I thought everything was going well but I had to return 2 days later for a problem related to my injury. I got there about 20 minutes before they closed. The receptionist told me there was nothing they could do because I "didn't follow my aftercare plan". To be quite clear, I was not given an aftercare plan. The receptionist told her coworker I was "trying for some narcotics". I assume she knew that I could hear her as she stepped maybe 2 steps away and turned her... read more
Business response:
Thank you so much for your kind words, Christine. We really appreciate you taking the time out to share your experience with us!
The receptionist was very nice but she couldn't access the system for me to pay for the office visit. So I called today to pay the bill and it was $545! $171 after insurance Mind you, the Dr listened to my chest and prescribed an antibiotic and steroid. What in the actual heck?!?! This is ridiculous!
Business response:
Hi Kelly. We apologize for any billing concerns you may have experienced. Please reach out to us at wecare@wellnow.com.
I was seen for a strained lower back, and I feel I was treated like a drug addict trying to get a fix. The PA never looked at my back and barely touched me during the exam. I told him I was on meloxicam and couldn't take ibuprofen, and I could almost see his eyes roll. He told me that prescribing pain relief was not in their protocol. I guess I should have maybe shaved and dressed better. Thankfully my real doctor can see me tomorrow. These guys are ok maybe if you have the sniffles, but I wouldn't recommend them. I walked o... read more
Business response:
We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you.
absolutely terrible literally the only person in the waiting room and absolutely no other patients in the back. I was the only on there.... after 25mins of wait time once I walked back to the room they literally were all just sitting there eating, laughing, not doing a damn thing. now that I'm here n the room I am once again waiting for another now 35 minutes and still haven't been seen. I am writing this review as I sit in the damn place. I am here right at this moment and nothin. no cares about me being in pain or miserabl... read more
Business response:
Hi Chelsixox007. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.5 star rating with 690 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.