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WellNow Urgent Care
- Urgent Care
- Kokomo, IN
About this business
Location details
1010 South Reed Road, Kokomo, IN, 46901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I have recently been seen multiple times due to a work injury and have received exceptional care. Each visit I had a scheduled appointment and was in and out fairly quickly. Miranda, Twyla and Keisha are the three I received care from most of my visits. All three of these ladies were very friendly and listened to all of my concerns and never made me feel like they were in a rush to get me out which happens a lot in my experience with walk in clinics. The x-ray tech was great as well. Exceptional job ladies!!
Business response:
That’s wonderful to hear, Rachel! We truly appreciate your support and for being part of the WellNow family. Stay in touch with us on Instagram @wellnowurgentcare for the latest updates and news! -The Customer Service Team
Went to WellNow on 11/24/24. Had to get a DOT CDL Physical. My appt was for 8:30. I got in within 30 minutes and was seen by a very nice lady named Anna who was very sweet and helpful. She got my basics done quickly and then Amber came in and finished everything up quickly and professionally. I have been to this place before for work and was not impressed with the service I received but this time was fantastic. I want to thank the ladies for getting everything done in a quick and timely manner and being so friendly.
Business response:
Thank you so much for your kind words, Skiler. We really appreciate you taking the time out to share your experience with us!
Update: turns out they noted in her chart about a RUPTERED EAR DRUM AND NEVER TOLD US!!! I've now had to contact them a SECOND DAY in a row because they charged me and extra $40 on top of all this. I called my child's on call nurse at her PCP and they were more helpful and got my daughter ear drops sent in. This place is a joke and oh please contact us, I've done it 2 days in a row!!!
Business response:
Hi Shaina. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
If I could give less than one star I would. Made an 1030 appt and am still waiting in the waiting room at noon. Was told the front has not control over who goes back when. Avoid this place at all costs. Customer Service with getting in is horrendous.
Business response:
Hi Tennis. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
Urgent Care... but not very urgent. Waited 3 hours to be seen for a medical issue. More drug screens than medical care.
Son came here due to a work related injury involving extreme swelling and pain and he had to wait over 2 hours, received nothing for pain, and was told (after they thought his foot was broke) he should return to work and stand on a foot that was severely crushed. Doctor was rude and acted like my son was faking an injury even though his coworkers had to bring him to the office. They should have never got rid of the MedOnes because this place is awful and unprofessional!
VERY slow service. Front desk staff is not properly trained, billing gets mixed up easily (happened to me twice here). Only reason I go here is because my employer sends me. Working on getting my employer to find an alternative.
This place is a joke. I came in to be seen for mastitis. All I needed was a prescription for antibiotics. They said that it wasn't in their scope of practice and that they could check me in, but they would be sending me to the ER. I work in healthcare, this is an absolute ridiculous statement. I go to the ER, wait 2 hours (because I am not emergent). The ER triage nurse laughs when I tell him that the urgent care sent me here. The ER gave me my antibiotic prescription and sent me on my way. Didn't even need to be put in an ... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4 star rating with 618 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.