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WellNow Urgent Care
- Rochester, NY
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
235 Winton Rd N, Rochester, NY, 14610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Very good experience. Sometimes when you go to urgent care it seems like no one wants to help you and then the Dr just tells you to call your PCP. Both the nurse and the doctor did a thorough exam and asked a lot of questions. We discussed treatment plan and what things to look out for. I was treated well and felt like my concerns were addressed. Very pleased over all and would go to this location again.
Very clean and professional environment. Everyone from the front desk to Susan NP are just exceptional. I've worked in healthcare in some top hospitals since 2006 and this was by far the best experience. Service was swift and affordable. Discharge teaching was on point. I witnessed the staff trying to get a ride for a stuck patient. 100% recommend.
Never going to Well Now again. We have used it in the past as we live in the neighborhood and had good experience with the medical service provided. However, the scheduling/office service is terrible! I went online and scheduled two appointment times, one for each of my sick children. The website showed availability throughout the day with available appointment slots about every 10-20 minutes. I took time to fill out all their insurance information online. We arrived 5 minutes beforehand and was told that there would be AT ... read more
I got a piece of glass stuck in the middle of my palm/hand a week ago. I don’t like dealing with stuff like that but knew I couldn’t leave it there so I went to this urgent care. The lady - I wish I knew her name - did such a fabulous job of numbing my hand, cutting my hand open and getting it out. And she was fun to talk to. 10/10 amaze. Also they have a slush puppy machine so after you’re all done you can get a treat. Also TW on the picture
The women at the front desk were very unprofessional. I didn't have my son's insurance card and was told they couldn't look it up. I was confused and asked if it could be found using his social security number, but the staff member responded harshly, saying, "When I said we can't look it up, that's what I meant." I was taken aback by her tone and didn't know how to respond. The technician who took us to the back was also rude and dismissive. She didn’t introduce herself, didn’t tell us the room number, and simply said, "The... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.9 star rating with 64 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.