WellNow Urgent Care

Madison J. 

on Yelp

3 months ago

I visited the location as a walk in. The wait time was only a few minutes. Brandon was my assistant/nurse, he was knowledgeable, friendly & great. I'm not a fan of needles but he's clearly a pro because I didn't even realized he was already drawing blood. Great experience, thanks to Brandon!! Front desk could have been a little nicer but maybe they were having a bad day- no big deal. 

Sherrill M. 

on Yelp

3 months ago

This was a walk-in visit for a sinus infection/upper respiratory infection. I was greeted politely and promptly by the receptionist and then waited less than 10 minutes to be seen by a very knowledgeable and caring PA or NP (don't recall which) and I had an excellent experience. She was very thorough, asked great questions, answered all of my questions and sent out a prescription to my pharmacy after explaining what to do/not do to resolve my symptoms. I was impressed by the quality of care, all of the staff, and the whole v... read more

The 3 M. 

on Yelp

5 months ago

went in for back pain, the wait time for a walk-in on a Monday was very smooth. kind and friendly front desk staff. friendly doctors. over all great. 

Susan G. 

on Yelp

6 months ago

WellNow is a very clean, efficient and thorough place for certain types of illnesses and diagnoses. My recent visit was for ear and throat ache. Rapid strep test done ( negative) and exam of ears via computerized tools and tele- consult. Dr recommrnded a flushing of ears and re- exam so she could have better picture of extent of infection and prescribe right antibiotics. I registered and booked online. I was in and out quickly, and was told how many patients ahead of me. Less than 5 minutes to complete onlinevregistrati... read more

Heather S. 

on Yelp

a year ago

Today was my first time using Wellnow urgent care and it was an amazing experience! The facility is organized and well kept, and they even have a little table of refreshments available in the waiting room. Both the nurse and doctor who took care of me were beyond kind and professional. I absolutely recommend this place!! 

Susan E. 

on Yelp

2 weeks ago

No one smiled from the guy that checked me in to the covid/flu testing, then the NP walked in very abruptly and asked me what my problem was! Wow!!! She asked me if I wanted to be swabbed and I told her I already was (get it together) then she acted annoyed and said to wait while she discharged me. I had to ask, "are my ears red, throat?". Thank God I have been in the medical field for over 40 years and I can hold my own but I feel bad for people who don't know any better. I went out to use the rest room after waiting 1... read more

Jamie B. 

on Yelp

8 months ago

I had my lab work done a week ago and they said they call me with the results. It's been a week now they do not have a phone number. The receptionist was the nastiest person. I think I've ever met at a doctors office. They're withholding my lab work I've tried every which way, but loose to get it. You cannot go on the patient portal. I can't get through. I will never I mean never go here again they are the worst. I can make a complaint which I am doing and it's also considered a malpractice lawsuit. 

Robert S. 

on Yelp

9 months ago

This place is a joke, I wish I could give negative stars! The positive reviews must be staff or paid for. My wife is sick and they told us on the phone it would be a two hour wait. We came down, waited two hours and were told there are still 15 people in front of her. We've been here now approaching 4 hours and we've watched her name go from 15 to 5 to 7 to 5 again. She just went to 6 so I called customer service and have been on hold for 15 minutes. Clearly it should be named Well "now or later or maybe not". We took her na... read more

Karen T. 

on Yelp

10 months ago

I don't know how they are going to learn more about my concerns when after I provided the contact information to them (which they already had) I have yet to hear back from them. I guess it's time to contact the BBB.