WellQuest of Elk Grove

Deb C. 

on Yelp

a year ago

When I took the tour, I was told a lot of things that were not true. Unfortunately, I moved my loved one there. The dining room is severely understaffed and because of that it takes forever to get your meal which is not very good. They are not ADA compliant. Public Restrooms do not have button to open door for those who are in wheelchairs is not helpful. They tell you it's a short wait time once you press your bell for assistance. Not true. Could be half hour. Also, if they feel you press the bell in excess, they charge you.... read more

Jayce L. 

on Yelp

a year ago

my grandma used to enjoy living here until they got new management. the executive director, Elena, is unprofessional. she's not friendly and tries to act "tough". my experiences speaking to her was not pleasant. she's just rude and looks like she has no interest in her job. the caregivers and culinary department are lovely (never had issues). caregivers are always treating my grandma with respect and top notch care. the servers are good and the food is descent for what we pay for. please bring in new directors who actually ... read more

Carolle B. 

on Yelp

2 years ago

Lived there, done that. Poor management and high turnover of employees. This tells you something. I moved on!!