Wendy Charles (NMLS #78756)

We have completed two refinances with Wendy and her team now, and could not be happier. Each time has been a seamless, quick process, and Wendy provided terrific service. We reviewed what we wanted to do with her, and she came back with extremely competitive rates, and options that fit our needs perfectly. Will definitely work with her team again for future lending needs!

I can not say enough about how amazing Wendy was at helping us purchase our 1st and 2nd home!!! When we first started to learn about the process, she sat down with us and explained in great detail what to expect and what areas we could focus our energy on when buying our 1st home. She was available all the time for simple and detailed questions, always took time to be sure we understood. Our first home buying experience was fantastic all due to her help and understanding. When I was relocated and we needed to purchase a 2nd home with time restrictions, we knew right away we were going back to Wendy. She helped explain to us all our options and again took extra time to answer our questions and calm us down when we hit obstacles. We placed an offer on a Thursday and got keys 2 weeks later due to the amazing help and foresight Wendy had for our loan. She has a wealth of experience and knowledge and if the best partner to have during the stress of home buying. We will always go back to Wendy for any loan questions (and she even helped my parents with a reverse mortgage when they retired). If you work with Wendy, you are working with the best!!!

A great experience once again. My wife and I have worked with Wendy during our multiple new home and refinance transactions. Her knowledge and customer service continues to be at the highest level of excellence. We highly recommend her!

A great experience once again. My wife and I have worked with Wendy during our multiple new home and refinance transactions. Her knowledge and customer service continues to be at the highest level of excellence. We highly recommend her!

Wendy was there for us all the way through our entire loan process. She kept us informed, answered all and any questions from start to finish. HIGHLY recommend!!!

My wife and I were new to the Seattle housing market after renting for a few years. We got in touch with Wendy, and we are very glad that this was our first step. Wendy offered to meet us close to our workplaces and explained in detail the market conditions, mortgage rates, and kept us very informed of the process to come. We were fortunate that she is quick and easy to contact, as we found our first house within days of meeting her. (She also recommended a great realtor which we used.) The whole process was smooth, and I never felt like it was hard to get in touch with Wendy. She kept us informed for every step of the way, and I highly recommend her.

George and Wendy from Team Charles at Tila mortgage went way beyond the typical functions of just obtaining us a mortgage right from the very beginning. They educated us on our various specific questions and options very patiently and helped us navigate the home buying process . Also, we were happy with their subsequent status updates and attention to detail and extreme timeliness during the entire closing process . Overall ,we felt completely at ease that are our mortgage needs were in understanding , knowledgeable ,helpful and capable hands and we can cruise to a timely close even with additional public holidays or us being not available for quite some time during the closing process.

Wendy was amazing, very responsive very helpful with a difficult situation. Our loan was not very normal. She was able to weed thorough my barrage of emails and screen shots. Thank you very much!!!