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Wesley Financial Group
- Financial Services
- Franklin, TN
About this business
Location details
9009 Carothers Parkway Suite B3, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I’m grateful for the help with closing our accounts with **** *****, but I feel that more could have been done on Wesley’s part because our accounts were closed months ago and they were still asking for confirmation etc . I feel that Wesley should have known more details in the case instead of relying on me the client! ! I never have a problem trying to help myself but when you’re paying for a service you expect a little more!! But over all the experience was ok and I’m grateful!!
Business response:
Thank you for your feedback, *******. We apologize for any confusion you may have encountered regarding our services. Since each timeshare resolution is unique, we make it a priority to confirm cancellation with all relevant parties to ensure the process is fully completed. We truly appreciate your trust in Wesley Financial Group and are happy that you are now timeshare free!
Outstanding service! our resolution team member "Kelsie" was so helpful and worked diligently in reaching a termination of our timeshare! I tried many times to do this on my own with no success! We were treated like we were nobody in the eyes of the timeshare and dismissed us on every occasion with a sorry we cannot help you. Thankfully we heard of Wesley Financial! 5 stars to Kelsie for her amazing support and guidance! Thank you
The staff were very helpful and professional! Grace H*** was fantastic and was able to get us out of our contract in a very timely manner!!
They did exactly what was discussed in the consultation. They were with me every step of the way. I'm very pleased with the outcome
While I am thankful for reaching out to them, however I felt that it was lengthy and I did not like the fact that I had to tell the Time share company that I was not working with anyone. My husband is no longer able to work and we were lied toby the Time share so we cancelled. I feel that the price to send just a few letters which I had to approve is a bit high. Very personable people to speak with. Response time when you call or email is lengthy.
Business response:
Thank you for your feedback, ******. With years of industry experience, our team tailors the cancellation process to each client’s unique situation. The cost of cancellation depends on factors such as property ownership duration, maintenance fees, and mortgage status. Unfortunately, some timeshare companies are unwilling to release clients working with third-party organizations. We're thrilled that you're now free from your timeshare and truly appreciate you choosing Wesley. If you have any questions or need further assistan... read more
They did what they said they would do. I'm delighted with their results.
Five stars for honor and professionalism. Together we accomplished the goal of vacating my time share. A lifetime debt canceled. I appreciate being able to easily work with your personnel. It is great knowing that Wesley will stand behind me forever in the case that something goes wrong. I still do not trust the time share company. Thank you very much!
We tried another exit team which did not get us out of the timeshare. Wesley was great and helped us out of our timeshare through expertise and knowledge of their representatives. We had a great rep. who was thorough, precise and used short calls during the process. I would highly recommend Wesley to exit your timeshare.
Because the process for releasing me from my timeshare was very lengthy, I worked with several of the groups’ personnel. Each person was very helpful and reassuring every step of the way. I’m glad I reached out to the group.
Frequently asked questions about Wesley Financial Group
How is Wesley Financial Group rated?
Wesley Financial Group has a 4.6 star rating with 5,049 reviews.
When is Wesley Financial Group open?
Wesley Financial Group is closed now. It will open tomorrow at 9:00 a.m.