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West Creek Village
- Apartments
- Elkton, MD
About this business
Location details
1600 W Creek Village Dr, Elkton, MD, 21921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Partial recommendation West Creek has it pros and cons while I lived there. Pros: nice new construction area, breakfast area during business week, rent is decent compared to area and Newark apartments only in the new construction. Cons: loud nose, the design of the apartment doesn’t make sense, the master bedroom is located near the front of the apartment and near the stairs so you can hear people coming down the stairs at all times of the night. You can’t enjoy the patio outside area due to bugs, wasps, and spiders! Lots of... read more
Business response:
Thank you for taking the time to write a review for West Creek Village. This is not the review or experience we strive for at Pettinaro Residential but letting us know the areas of improvement is something that we appreciate so we can better grow and service the residents that call a Pettinaro Residential community home. I can assure you that I have forward your valued feedback to our Director and Property Manager. I would like to speak to you further about this if you have a moment, you can email me the best contact informa... read more
Ignorant staff Do not lease here, they record everything you say and end up holding it against you. Also they’re very ignorant. The staff will just say things they know nothing about
Business response:
Thank you for taking the time to leave a review of West Creek Village. I would like to take a moment and apologize for the recent experience that has caused you to leave this review. This is not the service we strive for at Pettinaro Residential. I would like to get the chance to speak with you further about this, if you can kindly email me the best contact information for you at dhendry@pettinaro.com.
Do Not Love Here My husband and I lived in West Creek Village for over two years. We battled numerous issues. 1.) Rodents we constantly had a mouse problem. We had to keep all food high on the shelves and all the did was place traps. We eventually had to buy our own traps because they never did anything. 2.)I found mold and water damage in the hall closet and we got an infestation of drain flies. I moved the dishwasher and found nasty standing water under it. I called the first time and the mechanic came while I was out and ... read more
Business response:
Thank you for making West Creek Village your past home, this review is not the resident experience that Pettinaro Residential is strives for any resident. Pettinaro Residential is known for outstanding customer service and prompt response for service requests if they arise. This review will be shared with the team to be used as an educational tool to help us strive the positive resident experience that we wish for everyone that calls one of apartments home.
Bad experience, do not recommend. Living in West Creek Village for a year was an awful experience. Our apt initially smelled like wet paint but quickly a smell of cigarette smoke took over, the foundation was cracked & moisture issues led to black mold problems, & the front office did not rectify any of our complaints. The pros & cons of WCV were: Pros: I never worried about my safety in the complex. Maintenance staff was friendly & trustworthy. Our neighbors were not noisy or disruptive. Cons: -The lease was ~25 pages long,... read more
Business response:
Thank you for taking the time to review West Creek Village and provide feedback that we can improve on. I am sorry that while you called West Creek Village home you had these concerns. I would like to speak to you further so I can research your valued concerns and maybe offer some clarity about some of the processes of Pettinaro Residential along with answer any questions you may still have. West Creek Village and Pettinaro Residential strive to offer the best apartment experience to all of our residents. I can be reached at... read more
Frequently asked questions about West Creek Village
How is West Creek Village rated?
West Creek Village has a 2.9 star rating with 115 reviews.
When is West Creek Village open?
West Creek Village is closed now. It will open at 8:30 a.m.