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Western New York Pediatrics
- Pediatricians
- Orchard Park, NY
About this business
Location details
5800 Big Tree Rd, Rte 20 A, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We love Dr Szumigala! Firstly, how cool is that last name for a pediatrician? It’s so fun to say and the kids get a real kick out of it. Second, she’s so very kind and understanding with my special needs girl. The office is decorated with cute murals and artwork, and the office staff is generally very pleasant. It’s not too difficult to get an appointment when needed, just isn’t always with child’s pcp. Overall awesome office. Recommend!
Business response:
Thank you for your positive review, Melody! We're thrilled to hear that you have had a great experience with Dr. Szumigala at Western New York Pediatrics. We take pride in creating a welcoming and pleasant environment for our young patients. We appreciate your recommendation and look forward to continuing to provide excellent care for your family. If you have any further questions or need to schedule an appointment, please don't hesitate to reach out to us at (716) 662-7337.
Very nice and clean. Treated my child extremly nicely. Staff were kind and understanding.
Business response:
Thank you Jess!
We have been coming here for 8 years now. Darlene at the front desk is kind, friendly and knowledgeable. Dr. Szumigala always makes my daughter feel at ease. You will not be disappointed with this extraordinary practice.
Business response:
Brooklyn, thank you for taking the time to write such a positive note and share your perspective! Cheers to many years together ahead!
WNY Pediatrics has been an integral part of my sons’ care! I am so grateful for their thorough and responsive approach to medicine and highly recommend them to all!! Thank you, WNY PEDS, for your great pediatric services!! Sincerely, Aimana ElBahtity
Business response:
Aimana, Thank you for taking the time write such a positive review! Your support and advocacy is what keeps us pushing forward. Looking forward to many healthy years of growth together ahead :)
Trying to push a political agenda! You're immediately attacked when you walk in with gay flags and pride acceptance stickers on the door. I would love to know the reason why a pediatrician would have these stickers on their doors. Would not recommend bringing your child here. My child will be going to a new pediatrician.
Business response:
We are a proudly inclusive office and community. We wish you continued health and happiness.
Slow..long wait times for lunchtime appointment. Office was quiet. Not sure why the long wait. Over 30 minutes and no provided.
Business response:
First and foremost, happy holidays! We apologize for the long wait time during your lunchtime appointment. We understand that your time is valuable and we strive to provide efficient care. We will look into the issue to ensure this doesn't happen again.
Not patient-centered. Front desk is consistently rude and unhelpful. Incredibly difficult to schedule routine appointments. Have been going to for 10 years and they still haven’t figured out their scheduling issues! Really wish there were more options in my area.
Business response:
First, we are sorry to hear about your poor experience! This is surely not the patient experience we are striving for... short and sweet, you are right! Scheduling continues to be our biggest bottleneck and challenge. We are doing our best internally to give each patient and family the time and attention they deserve, while meeting the overwhelming need for care! It is not an easy task but please know we are working on it and appreciate your patience and support more than you know.
Frequently asked questions about Western New York Pediatrics
How is Western New York Pediatrics rated?
Western New York Pediatrics has a 3.6 star rating with 118 reviews.
When is Western New York Pediatrics open?
Western New York Pediatrics is closed now. It will open tomorrow at 7:00 a.m.