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Westrock Orthodontics in Bentonville on Walton Blvd provides braces and Invisalign®. We treat children, teens, and adults, providing custom treatment plans for every patient. From invisible aligners, clear braces, traditional braces to retainers, Westrock Orthodontics has you covered. In 2015, Westrock Orthodontics was founded, paying homage to the two founding locations in West Plains, MO and Little Rock, AR. Westrock Orthodontics is made possible by a group of private practitioners that have banded together to provide th... read more
2401 SE J Street, #1, Bentonville, AR, 72712, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 4:30 p.m. | |
Tue | 7:30 a.m. to 4:30 p.m. | |
Wed | 7:30 a.m. to 4:30 p.m. | |
Thu | 7:30 a.m. to 4:30 p.m. | |
Fri | 7:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Nightmare experience. I had to explain to reception why I was there three times, then the technician rushed me and was surprised I had questions. Then they confused my contact information with my emergency contact and tried to correspond with them. I pulled out of their practice as a patient and my emergency contact is STILL getting promotional texts. Go anywhere else.
I had a really horrible experience at Westrock. They are very impersonal and I was stuck in braces way longer than I needed to be. It feels like fast-food, assembly line orthodontics. I guess its efficient, but it left me feeling very uncared for, and I feel that it resulted in poor treatment. I think if it was more personal and the doctor was able to at least kind of remember each patient when they visit and what they need, it could be so much better.
Staff is very friendly and Dr. Winters appears to be quite knowledgeable, but the customer service is severely lacking. I have had severe pain and discomfort and have left messages since Friday and still haven't received a call back. I also emailed with no response, I will be having my braces removed and I will go elsewhere for my orthodontic needs.
Westrock Orthodontics has a 4.4 star rating with 189 reviews.
Westrock Orthodontics is closed now. It will open tomorrow at 7:30 a.m.