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WHEATON CHEVROLET BUICK CADILLAC GMC IN VICTORIA, BC Welcome to Wheaton Chevrolet Buick Cadillac GMC where our mission is to deliver professional service and provide our customers with all the information to make an informed intelligent decision. Wheaton Chevrolet Buick Cadillac GMC treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our co... read more
2867 Douglas St, Victoria, BC, V8T 4M7, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
The service itself was fine- no complaints with the work; however the scheduling in the service dept is not coordinated. One of the service people told me to come at 8 am and being one of the early ones to arrive, should be one of the first to get work done- about 2 hours. I came at 7:50 and the person helping me had no record of my appt, and said that service person doesn’t share the appt times set for whom he has previously scheduled so they ended up with a bunch of more work they had to fit in that day. The result? I wait... read more
Business response:
We are sorry about the mix up with the appointments Vicky. We try really hard to keep organized, but we obviously fell short here. We do appreciate your feedback, and will work on this! Hope to see you again very soon!
Frank was awesome. Loved his no pressure sales approach. Would highly recommend dealing with Frank for any vehicle.
Business response:
Thanks Gordie! Frank and the whole Team appreciate you taking the time to let us know how you felt about your experience with us. Look forward to seeing you at the Dealership again soon!
Wheaton always treated me with excellent service every vehicle I purchased from Wheaton GMC.
Business response:
Thanks Mark! Great to hear we've done an excellent job for you. Thanks so much for taking the time to leave us your feedback, we truly appreciate it! See you soon!
We were on the island for holiday and my husband had a heart attack. Our Avalanche came up with a service message I had no idea about. Went to the dealership and was a emotional mess. Had no idea where to go. A wonderful man in sales(did not get his name) told where to go for service. Baljit in service was excellent and took care of it. Cannot say thank you enough for their help. Victoria was great, but happy to be home.
Business response:
Diane, the whole Team hopes your husband is feeling better! We are glad we were able to lend a helping hand during such a stressful time. Hope to see you back in Victoria soon, happy and healthy!
Kelly who help me with servicing my Bolt is amazing .She is friendly and helpful Thanks Ted for getting us our Bolt we love it!!!
Business response:
Maureen, great to hear you are enjoying your new Bolt. We're very proud to be able to offer such an amazing vehicle! Thanks again for your business. It means a lot to us!
My 2018 Chevie “Cruze” is my first car from Dave Wheaton GM I’ve had exceptional service right from first stepping on the lot.. Great sales team (they were very helpful with all my questions) ... unfortunately I dinged my rear fender within the first week ... (wasn’t counting on meeting the body shop folks so soon ...) they handled my situation promptly & were a pleasure to deal with (thank you John!!) Kudos extended as well to the service department ... friendly, helpful & delivered as they said they would ... I particular... read more
Business response:
Rob, sorry to hear about the bumper (oops!), but it happens to all of us at one time or another! Glad we were able to fix it up for you quickly and get you back enjoying your new Cruze. Thanks for leaving us your review, we truly appreciate it!
The service at Wheaton was exceptional and wonderful follow up to my purchase of a used vehicle. I strongly recommend the company and the staff.
Business response:
The whole Team appreciates you taking the time to tell us what you think! Thanks Jack! Let us know if you need anything, and we look forward to seeing you at the Dealership again soon.
Wheaton Chevrolet Buick Cadillac GMC has a 4.9 star rating with 1,657 reviews.
Wheaton Chevrolet Buick Cadillac GMC is closed now. It will open tomorrow at 8:30 a.m.