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5905 Gull Rd, Kalamazoo, MI, 49048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 9:00 p.m. | |
Tue | 09:00 a.m. to 9:00 p.m. | |
Wed | 09:00 a.m. to 9:00 p.m. | |
Thu | 09:00 a.m. to 9:00 p.m. | |
Fri | 09:00 a.m. to 9:00 p.m. | |
Sat | 09:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
I had a really great experience from the expertise of skilled tobacco enthusiast!
I walked in for some information about how to get started vaping and the girl who helped me was great. Sorry I didn't catch your name (You have short blonde hair) but you were so patient and very knowledgeable! I will definitely be back!
Excelkent service! Thank you so much for your help today.
They don’t honor their return policy on disposable vapes. Bought a mr. Vapor flex tango fusion last night before close. Woke up to it not firing. Tried to take it back to the store WITH RECEIPT, which the worker didn’t even bother to look at before saying there was nothing he could do. Always been told to bring it back if there are any issues within 48 hours with receipt and they will replace it. Lie! It hasn’t even been 24 hours! Will never spend money there again. Loyal customers faithfully every single week! NOT ANYMORE! ... read more
I bought some vape juice And took the top off. There was no seal, completely open and poured out everywhere. I was still in front of the store so thought I’ll just get a new bottle. I showed them the bottle was broken and Oh no, we can’t give you $ for vapor juice!!! Why not? He said we just don’t. I Called the manager and he said even if it’s a defective bottle we cannot give you another one. Also, they talk very negative about customers in the stores and after they leave. They seem irked if they have to wait on you and ... read more
Business response:
Hello Julianne Holdridge We are sorry you did not have a great experience shopping with us. We would like to learn more about what happened and how we can make it up to you. Could you please email your phone number, store visited, and the issues you had to contact@wildbillstobacco.com. We will have a corporate manager contact you when we receive your email.
I just moved back to this side of town and came in for the first time. This store is ridiculous. 1. I have never been in a tobacco shop where I have been ID’d before even stepping in the door. That’s about the most annoying thing you could do. 2. Why the hell are you guys upcharging for more than your lives are worth? $20 for 30ml of vape juice that I can get for $11.99 at tobacco shop, or even the wild bills across town!? Highway robbery beyond belief. I will gladly drive an extra 10 minutes and buy in bulk at another tobac... read more
Wild Bill's Tobacco has a 4.3 star rating with 473 reviews.
Wild Bill's Tobacco is closed now. It will open at 9:00 a.m.