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Winchester Oral Surgery Center
- Oral Surgeons
- Winchester, VA
About this business
Location details
1010 Amherst St, Winchester, VA, 22601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedVery polite and smiling faces greet you to the office. Very professional courteous Oral Surgeon. You just have the feeling your in a knowledgeable atmosphere while in their care.
Business response:
Thank you Jeffrey for recommending our office and leaving such kind feedback!
RecommendedNice place, staff is kind and very informative
Business response:
Thank you Chase! :)
RecommendedMy rating for this place is 5 stars- this has been the best dental experience of my life. The surgeon and staff treated me like I was their only patient. They put me at ease immediately, explained everything to me, and encouraged me to ask questions. I was referred to this Center due to an emergency. I am also a dental phobic. From the moment I walked in, I had zero anxiety. I intend to be a patient here for the rest of my life!!! Due to the way I was treated, my spouse is going to be a patient here too. I strongly recomm... read more
Business response:
Reviews like these make our day, thank you for taking the time to share your experience Brooke. We are so happy we are able to help calm any nerves you had!
RecommendedToday I came to the office with excruciating pain! I had an emergency after bitting on a popcorn kernel! Please don't do it! The staff and doctors were so understanding and kind (I am usually a chicken when it comes to my teeth) but in about an hour from filling my forms, x-rays, consult and extraction by Dr. Coviello, I woke up without any pain. THANK YOU so much! You improve not only my quality of life but of all the patients that are referred to you! God bless Winchester Oral Surgery!
Business response:
Cristelle thank you so much for taking the time to leave such an awesome review, were are so happy we were able to take away your pain and provide you comfort while you were at our office! Reviews like these make our day!
I went in today because I have a infection in my tooth, And a general dentist recommended I come also have MAJOR dental anxiety and was crying when I got there.the dr was aggressive and pushy and very rude. He demanded that I needed to be put to sleep because he would not wrestle me like a animal when I told him that I was scared many times he said “ I’ve been put to sleep a ton and I’ve put 30 people to sleep today “I asked him how much it would be because I have no insurance and he couldn’t tell me . He had zero sympathy... read more
Business response:
We are so sorry that you feel like your experience was not up to our normal standards. We understand that coming to our office can be very scary, and not feeling cared for doesn’t help with anxiety. We never want to make our patients feel like they are not heard or understood. I believe we communicated that we see many patients that have anxiety and routinely perform the same procedures to provide a sense of ease to show that we specialize in these procedures, not to diminish any fears. Our doctor’s create a treatment plan a... read more
RecommendedVery helpful and friendly staff in a great office setting. My husband was in for a consult regarding removal of two wisdom teeth. Dr. Coviello was very engaging and knowledgeable so it was easy to establish a rapport where my husband could speak honestly about his concerns. By the end of the consult, my husband felt very secure (and relieved) in his decision. Highly recommend this practice and Dr. Coviello.
Business response:
Donna, I see you've left this awesome review on different sites! We thank you for taking the time to share you and your husband's experience. We do believe reviews are important to help future patients make a decision, so thank you again. Glad we were able to help you and your husband feel comfortable.
I have to say I am very disappointed with the customer service. My daughter got her wisdom teeth out and when they woke her up they prompted her to walk to the recovery room. The Male nurse was not encouraging and even laughed at her being unsteady. Once they got her to recovery she was left alone. When I got to her she was in a chair shivering crying scared. At anytime she could have gotten up and fell due to still having medication in her system. The nurse speedy read the instructions and immediately said ok let's walk her... read more
Business response:
Hi Stephanie, First off we want to sincerely apologize for your experience when picking up your daughter. We have staff members across from recovery that are trained for monitoring patients, but we apologize if it appeared that no one was there. We are sorry you felt rushed out of the office, that is unacceptable by our staff. Our goal is to make sure that you feel comfortable and prepared before leaving and I am so sorry that we failed. I will follow up with the doctor about why a call was never made later that day. We do a... read more
The staff and doctors were very good and answered all my questions. I will recommend them to everyone.
Business response:
Thank you for taking the time to leave a review! It's great to hear that you have confidence in us and will recommend us to others! Is there anything we could have done better to earn a 5 star rating in your eyes?
Frequently asked questions about Winchester Oral Surgery Center
How is Winchester Oral Surgery Center rated?
Winchester Oral Surgery Center has a 4.9 star rating with 3,649 reviews.
When is Winchester Oral Surgery Center open?
Winchester Oral Surgery Center is open now. It will close at 4:30 p.m.