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Woodmont Senior Living
- Assisted Living Facilities
- Tallahassee, FL
About this business
Location details
3207 N Monroe St, Tallahassee, FL, 32303, United States
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Overall the staff was enthusiastic, encouraging and they readily acknowledged all our concerns. The downside was that memory care floor seemed sad and dark and the common area was very small. There was a hint of a urine smell. I don't believe this is where I would want to be placed or for that matter put someone I loved. It's an older facility that doesn't look like it's been updated in some time.
As soon as I walked through the entrance door I noticed a foul smell. The building is being remodeled. The newly remodeled rooms looked ok, but I couldn't get over the smell. We did not choose Woodmont for my mother.
Business response:
Dear Marisa, We are so sorry to hear of experiences like yours when visiting our community. After thorough investigation, we were able to determine that during renovation, a pipe busted which contributed to the temporary odor. Unfortunately, these types of unforeseen inconveniences happen, and we hope you will consider visiting us again to experience the best of our community! The Woodmont Senior Living Team
I was traveling to Tallahassee to see my loved one , I noticed the shortage of staff there was and how hard it was to get in touch with a supervisor. One morning I went up there to visit my loved one and the facility was completely empty with only one person there! I don’t believe anyone was there to watch those in memory care!! I came to the conclusion that residents are left to fend for themselves! When I visit my loved one wreaks as if they haven’t bathed in weeks!! The more I kept visiting, I kept hearing all the horror ... read more
Business response:
We find it disconcerting that an outstanding community which is recognized as one of the 2025 “Best of” Senior Living Communities by A Place For Mom has been subjected to two “extremely” negative reviews on the same day. We believe that this review has been influenced by a disgruntled former employee who was fired for cause. To anyone interested in knowing more about this community, please read the other reviews, then make an appointment for an in-person tour and judge for yourself.
Woodmont had a suitable apartment available sooner than the others. They are a troubled property (also the oldest in Tallahassee) which is undergoing a rehabilitation process including new staff, interior renovation (plus a new roof), upgrades to personnel and operations. We were impressed with the staff and were willing to put our faith in their "comeback". Especially since we are actively involved by frequently visiting my parents. Since so few residents live there now, my parents are well known to the staff. However, beca... read more
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
We pulled up for our tour and the outside appearance of Pacific Senior Living Woodmont was terrible. We had to drive around many pot holes ion the parking lot and when we were walking in, the shrubs were all overgrown onto the walkways so we had to walk around them. It just did not seem very well kept. We were not the biggest fan of the interior either, it felt a bit dingy.
Business response:
While we prefer to hear great things about our buildings as people tour, we understand that your experience didn’t measure up to par. Wishing you good luck as you continue looking at senior living communities.
My husband was a brief patient at Pacifica Woodmont. He was only there one week before he passed away on March 28, 2022. I received a called from Pacifica shortly after, telling me that I would be receiving a refund in about a month. Needless to say, I haven't received a refund or am I able to speak to anyone other than the receptionist. The financial person is always in a meeting or the facility itself doesn't answer. I have been promised that my call would be returned but that hasn't happened. As far as my experience with ... read more
We toured Pacifica Senior Living Woodmont, and we didn't care for it. The building itself looked like a renovated motel, and aesthetically, it just didn't look good.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I do not know how the other Pacifica facilities are, but we found this one to not be up to par. It was a disappointing experience for us and we were not satisfied. There was a lot that was said up front that was not carried through with during the stay here.
Business response:
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (850) 296-0614. We hope to hear from you to resolve this matter.
The facility is nice enough to live and the people to begin with were friendly. But they kept pushing us to sign a contract so that we would get an amount off of the first month. During that time my mother had some problems with her heart so we told them we would let them know how the appointment went and then decide. We decided that we did not need to move them and I kept the facility updated on all of this the whole time. They are still billing us even after we told them that we were not going to be moving them in. We had ... read more
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at pacificasocial@gmail.com or call our team at (850) 296-0614? We’ll work with you to resolve any issues as quickly as possible.
Frequently asked questions about Woodmont Senior Living
How is Woodmont Senior Living rated?
Woodmont Senior Living has a 4.3 star rating with 218 reviews.
When is Woodmont Senior Living open?
Woodmont Senior Living is open now. It is open 24/7.