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Woodmont Senior Living
- Assisted Living Facilities
- Tallahassee, FL
About this business
Location details
3207 N Monroe St, Tallahassee, FL, 32303, United States
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My husband was a brief patient at Pacifica Woodmont. He was only there one week before he passed away on March 28, 2022. I received a called from Pacifica shortly after, telling me that I would be receiving a refund in about a month. Needless to say, I haven't received a refund or am I able to speak to anyone other than the receptionist. The financial person is always in a meeting or the facility itself doesn't answer. I have been promised that my call would be returned but that hasn't happened. As far as my experience with ... read more
We toured Pacifica Senior Living Woodmont, and we didn't care for it. The building itself looked like a renovated motel, and aesthetically, it just didn't look good.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I do not know how the other Pacifica facilities are, but we found this one to not be up to par. It was a disappointing experience for us and we were not satisfied. There was a lot that was said up front that was not carried through with during the stay here.
Business response:
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (850) 296-0614. We hope to hear from you to resolve this matter.
The facility is nice enough to live and the people to begin with were friendly. But they kept pushing us to sign a contract so that we would get an amount off of the first month. During that time my mother had some problems with her heart so we told them we would let them know how the appointment went and then decide. We decided that we did not need to move them and I kept the facility updated on all of this the whole time. They are still billing us even after we told them that we were not going to be moving them in. We had ... read more
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at pacificasocial@gmail.com or call our team at (850) 296-0614? We’ll work with you to resolve any issues as quickly as possible.
Supervisions are not to good need more staff better training for staff working with memory care patients. The one good thing I will say is the food is very good ,one thing I have noticed is there are to many family and friends working together.
Business response:
Thank you for your review. We would like to speak more with you regarding your experience and how we can improve. Please call our Regional Director of Operations, Lisa Baty at [removed].
Woodmont's administration staff was wonderful during our intial tour/interview of their facility and admission process. All the ancillary staff seemed very caring towards my father. However.... approximately 3 weeks in to my father's stay at Woodmont he fell & shattered his hip and required emergency ambulance transport to the local hospital. We recognized that he was at risk for falls & placed no blame on the facility. However.... not a single person from this facility called my family to check on my father's status!! Days ... read more
Business response:
Belinda, we are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you soon.
Very disappointing experience....incompetent care....did not honor contract regarding care needs
Business response:
The staff at Pacifica Senior Living Woodmont take our reviews very seriously. We are sorry to hear that you had a negative experience and would like the opportunity to discuss this further. Please call our community directly at [removed] for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Frequently asked questions about Woodmont Senior Living
How is Woodmont Senior Living rated?
Woodmont Senior Living has a 4.3 star rating with 205 reviews.
When is Woodmont Senior Living open?
Woodmont Senior Living is open now. It is open 24/7.