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Wyatt Johnson Subaru
- Car Dealers
- Clarksville, TN
About this business
Location details
2277 Trenton Rd., Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very nice experience. Very nice experience. Clean building. Only thing was it took 2 hours and I was initially told over the phone 1 to 1.5 hours. Would not have waited if I had known.
Business response:
Thank you for sharing your experience with us! We’re glad to hear you enjoyed the visit and found our facility clean. We do apologize for the longer-than-expected wait time—your time is important, and we understand how frustrating it can be when it takes longer than what was communicated. We appreciate the feedback and will work on improving our estimates. Thank you again, and we hope to provide a smoother visit next time!
Pleasant staff, quality work, clean facilities. Pleasant staff, quality work, clean facilities. They offer a very detailed breakdown of the work that needs to be performed. Wait times are a bit much.
Business response:
Thank you for the great feedback! We’re glad to hear you found our staff pleasant, our work high-quality, and our facilities clean. We also appreciate you noting the detailed breakdown we provide. We understand that wait times can be frustrating, and we’ll continue working to improve in that area. Thank you for sharing your experience—we hope to make your next visit even smoother!
Madison was outstanding. Madison was outstanding. She went above and beyond with all her help. She keep me informed with all I needed done on my car, and cost.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Madison went above and beyond and kept you fully informed throughout your visit. We appreciate you taking the time to share your experience and look forward to serving you again!
Everybody is friendly and very helpful very Everybody is friendly and very helpful very knowledgeable. Always a good experience. Always come back
Business response:
Thank you for the wonderful feedback! We’re glad to hear that our team’s friendliness, helpfulness, and knowledge continue to make every visit a great experience. We truly appreciate your loyalty and look forward to welcoming you back each time!
Kevin the manager was easy to work with and treated me Kevin the manager was easy to work with and treated me well. I was treated well
Business response:
Thank you for sharing your experience! We’re glad to hear that Kevin made the process easy and ensured you were well taken care of. We appreciate your feedback and look forward to helping you again in the future!
Excellent customer service by manager Kevin. Excellent customer service by manager Kevin. Went above & beyond to provide me the car u wanted after a glitch in the orig sale of my new car. Ensured my first Subaru experience was an excellent one.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that Kevin was able to go above and beyond to make sure you received the car you wanted. We’re glad he helped turn the situation around and made your first Subaru experience an excellent one. We truly appreciate you choosing us and are always here if you need anything!
The man who welcomed me, assisted me with updates of The man who welcomed me, assisted me with updates of potential problems, and processed my bill was very helpful, made me feel welcome and appreciated. I don't have the paperwork right now, the wife is out with the car, gotta put some miles on that fresh oil change, but he is doing a fine job and I think he went above and beyond his job to make my visit a pleasant and valuable one. Thank you.
Business response:
Thank you for sharing your experience! We’re glad to hear our team member made you feel welcomed, appreciated, and well taken care of throughout your visit. It’s wonderful to know he went above and beyond to ensure everything went smoothly for you. We truly appreciate your kind words and look forward to serving you again!
Efficient and transparent My car was serviced very Efficient and transparent My car was serviced very quickly and appears to be in great working order.
Business response:
Thank you for your feedback! We’re happy to hear your service was quick, efficient, and transparent. It’s great to know your vehicle is running smoothly — we appreciate your trust and look forward to seeing you again!
I came in for my normal maintenance. I came in for my normal maintenance. Scott was very accommodating and answered my questions fully. He had the best patience and understanding and showed empathy. I was quite impressed by his customer service and integrity. I would prefer to work with him each time. Although y'all were quite busy that did not deter him from treating me respectfully and taking time to build that relationship which When I have came in before unfortunately that was not the case. On previous visits I've felt l... read more
Business response:
Thank you so much for sharing such a thoughtful and detailed review! We’re thrilled to hear about your positive experience with Scott. It’s wonderful to know he provided you with the patience, understanding, and empathy you deserved and took the time to build that genuine connection. We’ll be sure to share your kind words with him and the team—he’ll be delighted to hear them! We look forward to welcoming you back and ensuring Scott assists you at your future visits.
Frequently asked questions about Wyatt Johnson Subaru
How is Wyatt Johnson Subaru rated?
Wyatt Johnson Subaru has a 4.7 star rating with 3,495 reviews.
When is Wyatt Johnson Subaru open?
Wyatt Johnson Subaru is closed now. It will open at 9:00 a.m.