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Wyatt Johnson Subaru
- Car Dealers
- Clarksville, TN
About this business
Location details
2277 Trenton Rd., Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service, My service rep. Great service, My service rep.Scott was great to work with. Very helpful and was knowledgeable of my Subaru. Will choose Scott to work with on my next service. Thank You Harry Ford
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Scott provided you with such great service and expertise on your Subaru. We'll be sure to share your kind words with him. We look forward to seeing you again for your next service appointment!
Very thorough and respectful unhelpful Helpful not Very thorough and respectful unhelpful Helpful not unhelpful! Always a pleasure. Great job! Thank you!
Business response:
Thank you for your wonderful review! We're glad to hear you found our service thorough, respectful, and helpful. It's always a pleasure to assist you, and we truly appreciate your kind words and support.
Ok, so I showed up for the complimentary car servicing Ok, so I showed up for the complimentary car servicing for the first time since I bought the car and was told I already got one (when I swear I paid for my last oil change). So right off the bat, not very cool. Then I brought up the corrosion of my battery, something that had been there since I bought the car and was told it wouldn't be covered when I was told when I bought the car in April that it would be covered in the complimentary checkup so I waited until then and ... read more
Business response:
Thank you, Hazen, for sharing your experience and providing detailed feedback. We sincerely apologize for the confusion and disappointment regarding your complimentary service and battery coverage. We understand how frustrating it must have been to expect a complimentary visit, only to be charged unexpectedly—especially after confirming over the phone. We also regret any miscommunication about the battery corrosion coverage and the resulting out-of-pocket expense. Your feedback is important to us, and we will review your con... read more
Easy Kevin was instrumental in working out a fair price Easy Kevin was instrumental in working out a fair price before we arrived to the dealership. Michael did a great job answering our questions and handling the details of the transaction. Jesse provided solid information to help us through the financing and additional offers in a pressure free manner.
Business response:
Thank you for sharing your experience! We're delighted to hear that Kevin made the pricing process smooth and fair before your arrival. It's great to know that Michael answered all your questions and managed the transaction details so well. We're also pleased that Jesse provided helpful financing information in a pressure-free manner. We appreciate your feedback and will pass along your kind words to the team.
She explained everything and called me with updates She She explained everything and called me with updates She explained everything in detail with the 3 major issues that needed fixed. She called me with updates
Business response:
Thank you for your review! We're delighted to hear that Lindsay provided such thorough and attentive service. It's great to know she explained everything in detail and kept you updated throughout the process, especially regarding the three major issues that needed attention. We appreciate your feedback and will be sure to share your kind words with Lindsay.
I had a great experience at the Dealership, everyone was I had a great experience at the Dealership, everyone was pleasant to work with. Kevin and Daniella were wonderful.
Business response:
Thank you so much for your kind words! We're thrilled to hear you had a great experience at our dealership and that our team made your visit enjoyable. Kevin and Daniella will be delighted to know they made a positive impression. We appreciate your feedback and look forward to serving you again in the future!
The service team always manages to take care of my car The service team always manages to take care of my car better than any other dealership. I prefer to keep coming back here. Thank you Matthew, Selena, Emma, Scott and Lindsey for being amazing.
Business response:
Thank you so much for your wonderful feedback! We’re thrilled to hear that our service team continues to exceed your expectations and that you prefer coming back to us over other dealerships. Matthew, Selena, Emma, Scott, and Lindsey will be so pleased to know they made a positive impact. We truly appreciate your loyalty and look forward to serving you again!
Good No No. Good No No. No No No No No No No No No No No No
Business response:
Thank you for your feedback! We're glad you had a good experience and appreciate you taking the time to let us know. We look forward to serving you again.
Experience was great. Experience was great. Very clear. Ms. Young provided a great customer service. For Mr. Dalton, very clear with multi-point check. One thing is that they weren't able to locate my wheel lock key. I was not clear with where to find it, it is there just hidden. Overall, Good job!
Business response:
Thank you for your thoughtful review! We're glad to hear that you had a great experience and that Ms. Young provided excellent customer service. We're also pleased that Mr. Dalton explained the multi-point check clearly. We apologize for any inconvenience caused by not being able to locate your wheel lock key—we appreciate your understanding and are happy it was there after all. Thank you again for your feedback and for choosing us!
Frequently asked questions about Wyatt Johnson Subaru
How is Wyatt Johnson Subaru rated?
Wyatt Johnson Subaru has a 4.7 star rating with 3,495 reviews.
When is Wyatt Johnson Subaru open?
Wyatt Johnson Subaru is closed now. It will open at 9:00 a.m.