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Zodiac G3 Suction Pool Cleaner
About this business
The steering wheel keeps getting stuck on the pool light. We’ve sped it up and slowed it down still gets stuck. So it doesn’t clean the pool. Waste of money
Business response:
Hi Bonnie, we recommend repositioning the return jets so they can steer the cleaner away from the light. We hope this helps, but please call our support team at (800) 822-7933 if you need further assistance. All the best, Your Zodiac Team
It's already broken and haven't had it for 1 year
Business response:
We are so sorry your cleaner broke so soon after purchase, Geena. We want to help! We recommend taking your cleaner to a nearby warranty station for a diagnostic review and repair or replacement. You can find a local station using our dealer locator - https://locator.fluidrausa.com/en. If you continue to need assistance, please call our team at (800) 822-7933. Thank you, Your Zodiac Team
I had a Zodiac at a previous home with a screened pool and it did a great job. Sold that home and didn't have a pool for 5 years. Just bought another pool home and this one is not screened. The ne Zodiac does a good job of vacuuming oak leaves. My only complaint is it gets stuck on the ladder. I remove it and it seems to make a beeline right back.
Business response:
Thank you for your review, Gary! We're happy to hear your cleaner is performing well in your pool. To prevent the cleaner from getting stuck on the ladder, you can install the G21 ladder guard, which can be found at most pool supply retailers. Hopefully this helps! If you need further assistance, please call our support team at (800) 822-7933. Happy swimming! Your Zodiac Team
Not enough suction to pull hose into corners and does a very average job of cleaning.
Business response:
Hi Jim, Thank you for your review! Here are some tips to improve pool coverage: • Use the Flow Gauge to verify proper flow: Increase flow to improve climbing; reduce flow to move the cleaner off the walls. • Ensure the return fittings are directed down. Add return diverters if necessary. • Make sure the hose is not kinked or coiled. Lay the hose in the sun to straighten, if necessary. • Verify the correct hose weight positioning. • Move the hose weight away from cleaner slightly. For deep pools, add a weight. • Confi... read more
Stays stuck in one spot most of the time
Business response:
Hi Lous, We're sorry to hear you're having some issues with your Zodiac G3 Suction Pool Cleaner. We can help! Here are some tips to help your cleaner maneuver around the entire pool without getting stuck: 1) Use the Flow Gauge to verify proper flow. 2) Adjust the wheel deflector up or down the hose to make better contact with the areas the cleaner is sticking. 3) Confirm proper hose length. Shorten if necessary. • Make sure the hose is not kinked or coiled. Lay the hose in the sun to straighten, if necessary. • Ver... read more
Hi got this for my birthday never worked well for me stayed in the same pattern,left small pucker marks ,and took too long to set up for the results I got probably going to put in trash
Business response:
Hi Steve, Thank you for your review! We apologize for your experience with your new Zodiac G3. Here are some tips to improve pool coverage: • Use the Flow Gauge to verify proper flow: Increase flow to improve climbing; reduce flow to move the cleaner off the walls. • Ensure the return fittings are directed down. Add return diverters if necessary. • Make sure the hose is not kinked or coiled. Lay the hose in the sun to straighten, if necessary. • Verify the correct hose weight positioning. • Move the hose weight away f... read more
Unit gets stuck constantly, thus leaving debris in the pool unless I constantly free it and move it toward the debris. I've tried adding and removing segments of hose and weights. Nothing helps. It finds one of two spots near the steps and just wedges there.
Business response:
Hi Charles, We're sorry about your poor experience with your new Zodiac G3! We have some tips to try: 1. Use Flow Gauge or Pool Pulse to verify proper flow. Setting at ‘3’ indicates proper flow. If flow is in the low range (0-2): • Check and clean the pool filter and baskets if necessary. • Verify that valves controlling the suction lines are in the correct position. If flow is in the high range (4-6): • Verify that valves controlling the suction lines are in the correct position. • Lower the flow setting on the FlowKeeper... read more
This probably my third Baracuda, first since you stopped manufacturing them after your patent expired. The Baracuda knock-off I purchased twice in the interim just didn’t cut it. Although the installation instructions were very minimal, going on line and downloading the users manual helped a lot in terms of explaining what I needed to do to ensure a more complete coverage of the pool bottom.
It is difficult to get into the skimmer of the pool but once attached it works very well.
Business response:
Hello Wally, Thank you for your review. We noticed that you left a one-star review and we want to help. Please respond to this email with your contact information, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Frequently asked questions about Zodiac G3 Suction Pool Cleaner
How is Zodiac G3 Suction Pool Cleaner rated?
Zodiac G3 Suction Pool Cleaner has a 4.4 star rating with 772 reviews.
When is Zodiac G3 Suction Pool Cleaner open?
Zodiac G3 Suction Pool Cleaner is closed now. It will open at 9:00 a.m.