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Zodiac G3 Suction Pool Cleaner
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Unit gets stuck constantly, thus leaving debris in the pool unless I constantly free it and move it toward the debris. I've tried adding and removing segments of hose and weights. Nothing helps. It finds one of two spots near the steps and just wedges there.
Business response:
Hi Charles, We're sorry about your poor experience with your new Zodiac G3! We have some tips to try: 1. Use Flow Gauge or Pool Pulse to verify proper flow. Setting at ‘3’ indicates proper flow. If flow is in the low range (0-2): • Check and clean the pool filter and baskets if necessary. • Verify that valves controlling the suction lines are in the correct position. If flow is in the high range (4-6): • Verify that valves controlling the suction lines are in the correct position. • Lower the flow setting on the FlowKeeper... read more
This probably my third Baracuda, first since you stopped manufacturing them after your patent expired. The Baracuda knock-off I purchased twice in the interim just didn’t cut it. Although the installation instructions were very minimal, going on line and downloading the users manual helped a lot in terms of explaining what I needed to do to ensure a more complete coverage of the pool bottom.
It is difficult to get into the skimmer of the pool but once attached it works very well.
Business response:
Hello Wally, Thank you for your review. We noticed that you left a one-star review and we want to help. Please respond to this email with your contact information, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Great product, works perfectly and thoroughly. Very happy
Business response:
Hello Linda, Thank you for your feedback. We noticed that you left a one-star review. If there is anything we can to do help troubleshoot your issues, please repond 'yes' to this email and a technical support representative will contact you. All the Best, Zodiac Pool Systems
it keeps getting stuck on the main drain and I've tried changing the direction and other things numerous times and I cannot keep it off the main drain. Also this is probably not really something wrong with the vacuum but I have tiny little sycamore round pods didn't get stuck in the narrow intake slot and the zodiac quits running when that happens. I think this would be an excellent vacuum for people who don't have any trees near their pool and who can control the main drain and turn it off when vacuuming.
Business response:
Hi Priscilla, Thank you for your feedback. We are sorry to hear that you are experiencing issues with your suction cleaner, and we'd like to help. To assist with your main drain issue, we suggest the following: 1) Use return jets to guide the cleaner away from the main drain. 2) Install a Unibridge on your main drain (P/N 5820 white, 5825 gray, 5830 blue). You may want to consult a professional to ensure it will fit your main drain. All the Best, Zodiac Pool Systems
I have had nothing Good luck with the Zodiac, when the time comes again I will buy another one.
So far, it performed as advertised. Only used it twice. It would be nice if it came with a complete manual!
Business response:
Thanks for the compliments, Joe. The complete product manual is on the Zodiac Pool Systems website here: https://www.zodiacpoolsystems.com/en/products/suction/g3. Hope that helps! - Zodiac Pool Systems
Replaced an 3-4 year old Pentair Kreepy Krauly that was starting to break down. The G3 seems to operate more aggressively than the Kreepy Krauly with fuller sweeps of my pool.
We purchased the Zodiac yesterday. Instructions to assemble were poor. There were no instructions as to connect to skimmer or filter-only parts. Parts were labelled, but not instructions what to do with them. There was some info online.
Business response:
Dear Robert, Thank you for your feedback. Sorry for any frustration with the included instructions. For your reference, the complete product manual is available on the Zodiac website here: https://www.zodiacpoolsystems.com/en/products/suction/g3. Thanks again, Zodiac Pool Systems
Frequently asked questions about Zodiac G3 Suction Pool Cleaner
How is Zodiac G3 Suction Pool Cleaner rated?
Zodiac G3 Suction Pool Cleaner has a 4.5 star rating with 546 reviews.
When is Zodiac G3 Suction Pool Cleaner open?
Zodiac G3 Suction Pool Cleaner is closed now. It will open at 9:00 a.m.