This profile has been claimed by the business owner or representative.
It's good but does not go up sides of wall
Business response:
Thank you for taking the time to leave a review, Mark. We'd like to help you with the wall climbing issue. First, verify proper flow by counting the wheel rotations of the cleaner tracks. Next, ensure the hose float is positioned approximately 9" from the cleaner. For more details, refer to the product manual, found here: https://www.zodiacpoolsystems.com/en/products/suction/mx8-elite. If you continue to need assistance, please call our technical support department at (800) 822-7933. Happy swimming! Your Zodiac Team
Works good just gets stuck on the steps
Business response:
Hi Joseph, We’re glad to hear your MX8 is performing well, but we’re sorry to hear it’s getting stuck on the steps. We have a few suggestions that might help. First, ensure the swivel on top of the cleaner rotates freely. Second, count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. Finally, confirm the proper hose length for your pool. Refer to the section, "Determine Correct Hose Length" in the Owner's Manual. We hope these tips h... read more
It works so much better than the last pool cleaner we had. It is great.
Business response:
Thank you for taking the time to leave a positive review, Vicki! We appreciate you and hope you enjoy your swim time. Cheers, Your Zodiac Team
So far so good! Had it a month.
Business response:
Hi Karen, We’re glad to hear your MX8 Elite is performing so well. If there’s anything we can do to improve your experience, please let us know. Happy swimming! Your Zodiac Team
Works very good. Very happy so far.
Business response:
Thank you for sharing your experience with us, Steve! Wishing you the perfect swim. Cheers, Your Zodiac Team
Cleans well Goes up walls of pool Like no other
Business response:
Thank you so much, Karl! We appreciate your positive review and are so glad you’re satisfied with your MX8 Elite. Happy swimming! Your Zodiac Team
We have a 15 x 30 plaster inground pool and this MX8 Elite is just and amazing pool vacuum. Pool floor and sides are Crystral clean.
Business response:
Hi James, We are thrilled to hear you’re so satisfied with your MX8 Elite. Thank you for taking the time to share your experience with us. Happy swimming! Your Zodiac Team
This is the second one of these we have purchased. It works like a champ!!!
Business response:
Thank you for sharing your positive experience with us, Greg! It’s always a pleasure to hear from a satisfied and repeat customer. Happy swimming! Your Zodiac Team
The only thing that is keeping me from giving this product 5 stars is the adaptor. For some reason, even though I already have a leaf catcher, I had to purchase your leaf catcher to get the adapter I needed to make this all work. It really ticked me off that I had to do that just to get the adapter I needed due to the design of your locking hoses. Luckily, the Leslie's Pool Store manager knew how unhappy I was and at least gave me a 25% discount on the leaf catcher to ease the pain. I hope that your compay will either be... read more
Business response:
Hi Michael, Thank you for taking the time to leave a review and provide feedback. We are sorry to hear you had to purchase an additional leaf catcher to get the adaptor you needed. We want to understand the situation a little better. Did you already have a leaf catcher and it wasn’t compatible with the MX8 Elite? Please email us at customerfeedback@fluidra.com so we can get clarification about what happened. Thank you for being a Zodiac customer. Sincerely, Your Zodiac Team
Zodiac MX8 Elite Suction Cleaner has a 4.7 star rating with 3,303 reviews.
Zodiac MX8 Elite Suction Cleaner is closed now. It will open at 9:00 a.m.