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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Steve R.'s profile image
    Steve R. 
    on Birdeye

    8 years ago

    Exceptional Customer Service and Support! 8x8 provides me the services and support I need to be extremely productive and successful in my day-to-day operations of a small call center on a tropical island, but I don't fee like a small call center based on their support. Whether I'm running a business with 10 agents or 1,000 agents I feel as if I'm the most important client to 8x8. The confidence I have in the 8x8 system allows me the freedom and flexibility to manage the everyday business needs to the best of my abilities. 8x... read more

    andrea s.'s profile image
    andrea s. 
    on Birdeye

    8 years ago

    What I love about 8x8 services is how easy it is to use. I love how I can see who is calling me before I answer the phone not only that I love how I can be on the phone and I can communicate though the instant message with another person while Im on the phone. 8x8 services is very easy to operate very self explanatory, also i like how if I have an issue that all have to do is send an email and I get a response immediately. This service is very user friendly and I recommend all businesses to have it. 

    Joe M.'s profile image
    Joe M. 
    on Birdeye

    8 years ago

    I love how we can use the apps on our service techs cell phones and reach them if they are not at the desk. 

    Marybeth Drechsler S.'s profile image
    Marybeth Drechsler S. 
    on Birdeye

    8 years ago

    Being able to take our work anywhere is such a benefit for our association! 8x8 makes it possible for our few staffers to be increasingly accessible to clients and members. 

    Jhoanna W.'s profile image
    Jhoanna W. 
    on Birdeye

    8 years ago

    I love the 8x8 app- helps with business on the go. I never have to worry about missing a voicemail or a call when I'm out of the office. I also the ability to have emails forwarded to email as sound clips- it saves so much time and makes it much easier to manage and organize clients. 

    Jerry C.'s profile image
    Jerry C. 
    on Birdeye

    8 years ago

    8x8-It just works, and at a great price! Six years ago we started looking at phone systems that would centralize and diversify our 23 locations across Minnesota and North Dakota. The cost was a huge stumbling block. Then we discovered 8x8 and they blew all the other systems out of the water, without compromising on features and quality of service, and no need for expensive MPLS network infrastructure. We had a hodge-podge of phone systems at our stores, and we were able to replace them all, create extension toll-free dialing... read more

    Shannon F.'s profile image
    Shannon F. 
    on Birdeye

    8 years ago

    What we love the most about 8X8 Cloud Communications is the ease of using it. It is such a great communication device and extremely easy to use. We do not know where we would be without it. Thank you! 

    Rick Z.'s profile image
    Rick Z. 
    on Birdeye

    8 years ago

    I like the fact that I get an e-mail message when I miss a call. 

    Tali Z.'s profile image
    Tali Z. 
    on Birdeye

    8 years ago

    We love the ability to take our brand with us from platform to platform, even as we travel. From our main physical phones in our offices, to the virtual office on our computers to the 8x8 cell phone app for when we're out and about. Many of our employees travel a lot for trade-shows and conferences, and as a small business we need to stay connected. 8x8 has helped provide the tools for us to accomplish just that. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.