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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
I love the simplicity of everything from phone to fax. I had to follow 3 or more steps to get a fax out with our previous system now I get it done with 2 steps and I love getting the confirmation via email so I know my fax was successful. It's the little things like this that makes my life so much easier at the office. Thank you.
We are a small- to mid-size business with two locations who has a TON of trouble with our Internet coverage. Because of where we are located, there aren't many Internet options available, and our Internet can go down 1-2 times a month. 8x8 saves us a TON of trouble and money by allowing us to still run our operations/phones via the 8x8 app. We have it on our phones and still answer calls, park them and pass them on for uninterrupted service. It's been a HUGE help to us in those moments. As well, 8x8 customer service truly is... read more
We love the unified communications aspect of the platform. We utilize all of 8x8 services in our organization including the VCC platform for our reservations call center. It would be impossible to handle the inbound call volume any other way! With the latest update of Virtual Office we can now truly be a mobile workforce while still leveraging on functionality that is traditionally geared to "office" personnel. Starting a call on my desk phone or soft phone and transferring it to my mobile app is as easy as a keystroke. Same... read more
We love the ease of using the services and that it is so versatile! All of our employees use the 8X8 for a variety of uses and it helps us all keep on the same page with communicating within our organization.
I like the 8x8 app for my smart phone. I like the ability to accept and place calls from my office number when I am out of the office. I also like the ability to listen too messages and delete old messages from the App. It works great!
After being hesitant about moving off our 'land lines' after 35 years in business, we put in the 8x8 system this year & are still learning it & happy about the reduction of our phone costs. We use the intercom features throughout the day & love the interconnect ability with our cell phones so that we are always aware of business calls that come during off hours to be able to catch & be proactive about all situations that might arise.
IT allows us to connect globally whether we are at our desk our on the road we can stay connected and productive. It also gives the ability to have a complete meeting center in one streamlined package which removes the hassle and lets us get to work
what can I say I don't love about this program it is very convenient and what I love most is our office has two different locations and we can all have come together and discuss day to day operations by having video chat.
What my business loves most about 8x8's services are the quality of equipment, we've never lost a connection and the ease of use of the product. The convenient USB port on the back of my VVX500 allows me to charge my iphone, ipad and any other gadget. I've also easily setup headsets for all my users. After using for over a year, we've never dropped a call or experienced any outage! I'm technical support for other companies and their phone carrier has outages all the time! Customizing my phone is very easy. I can setup favori... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.