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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
8x8 has been a wonderful addition to our company. We previously had a traditional landline system and when it came time to replace devices we asked the local provider to offer a quote on the installation of new lines and phones. That quote came in at $23,000 plus $50 per 15 minutes for phone support and a minimum $150 site visit fee for every onsite request. My total spent with 8x8 for the initial install was $2400 and they spent a huge amount of time on the phone with me for the first few weeks installing these. The install... read more
Perfect But a Little expensive for Outsourced clients. I am paying 5K INR every month.
8x8 Hosted VoIp is a fanstatic product. It works reliably and customer service when needed is good. Only issue we have had is with interfacing with our factory paging system but they are working with us to resolve it.
great product and good service. we have been using 8x8 for 4 more years and enjoy the quality. the feature most likely is that I can use it anywhere as long as connecting the internet. suggestion feature: integration with other system need to be improved.
Business response:
Thank you so much for your kind words, Oliver. We really appreciate you taking the time out to share your experience with us.
I only use them for VOIP but their product is extremely reliable and easy to use.
Business response:
We're happy to hear this, Ray, and thank you for being a part of the 8x8 family!
I've used 8x8 for a total of about 3 years. My experience with them has been excellent. Their network is fast, and the voice transmission is clear and audible. Price wise, 8x8 may be slighter more expensive, but I have found the trade off more that worth the cost. I would - and do - recommend 8x8 to whoever expresses an interest in voip phone usage.
Business response:
Terrific feedback, Joe! We're glad our product is meeting your needs and we look forward to continuing to offer you the best moving forward.
The service is excellent - clear calls and seamless connections from desktop to mobile to handset. Excellent customer service and fair, transparent pricing. Overall, a wonderful experience!
Business response:
Thank you for your wonderful feedback, Daniel!
Our conversion from a traditional AT&T system happened quickly and efficiently. I had delayed the decision to upgrade to VOIP for my company because I was worried about down time, inconvenience, training everyone on the new system-but our representative made everything happen so smoothly.
Business response:
We sincerely appreciate your kind words!
8X8 reps are very helpful, and you get a live person without much of a wait.
Business response:
Thanks Amanda for the positive feedback with our support team. Have a great day and let us know if you have any further questions or comments.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.