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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Using 8x8 for our soft phone VOIP service has been an absolute pleasure. There isn't the noticeable lag that usually occurs in some VOIP services, and the call quality is the best I have experienced so far. The user interface is intuitive and easy to use. We are able to establish a complete, functional structure for call groups, call forwarding, and voicemail. The iPhone and Android mobile apps have also been very convenient when working on-the-go. The organizational elements (contact list, calendar, etc.) have been fantasti... read more
There are a few things we love about 8x8: 1. The ability to manage the system remotely. 2. The ability to send calls to other sites at the click of a button in the event of a power / network failure / staffing shortage
Managing an office is no easy task. Taking care of clients, managing phones and faxes, etc. 8x8 makes this task a lot easier. Having everything in one place makes things easily accessible. You don't have to waste time dialing a phone number because all you need to do is click on it. Being able to check or send a fax from anywhere including your phone is a huge benefit specially when we're out of the office. 8x8 is really a great platform for any office to stay organized and make your life easier. We love our 8x8 system. I ha... read more
I love the remote features of the 8x8 phone and mobile apps. Work without limitations is always a positive thing.
I had a good VOIP phone service through a competitor. But I had two problems. The laws had changed that required VOIP to be HIPAA compliant. At the same time I was looking for video conferencing capabilities. Enter 8x8. My other provider asked 'why does the VOIP service need to be HIPAA compliant?' 8x8 was ready out of the box. The iPhone application is great and I can video chat with patients now in a completely HIPAA reliant manner.
Best part of 8x8 is ability to transfer calls to our cell phone or alt lines so that we can be mobile with our business. Excellent service!
Our non profit loves being able to access messages from anywhere - the office, or remotely. It helps us effectively manage our help line calls.
Jungo helps us keep everything organized on track. Much needed for all members of a team to stay on the same page!
When I started my law firm five years ago, I knew I wanted a paperless office running in the cloud. After much research, I determined that my phone system would also be in the cloud. After settling on 8x8, we never looked back. We love the convenience of the iPhone app and the reliability of the services. I can count the number of issues we had over this period on one hand; and they were minor at that. I have made several recommendations to Packet 8 over the years and have never heard of a complaint. Great service; keep it u... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.