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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    ryan l.'s profile image
    ryan l. 
    on Birdeye

    8 years ago

    google apps integration. No reason to keep a company directory anymore or remember extensions. With comcast we couldn't see coworkers and had to send out directories monthly since we are growing fast. I like that we can see their call status also. 

    Angela S.'s profile image
    Angela S. 
    on Birdeye

    8 years ago

    It is great to have a virtual office. We are busy traveling around and we have all of our 8x8 tools everywhere we go. 

    Lynne C.'s profile image
    Lynne C. 
    on Birdeye

    8 years ago

    Steve and Peter are a winning dynamic duo for all your technical needs! Whenever an issue comes up, they are easy to get ahold of and have a prompt arrival. With their incredible knowledge and pleasant personalities, you can’t go wrong. These two are the Batman and Robin of the technical support world, there isn’t a problem they can’t fix! 

    Keith's profile image
    Keith 
    on Birdeye

    8 years ago

    Solid over all. A few issues: * Our sales people often open many tabs to work. Your app stops working after 5 tabs are open :( * contact search seems too wild at times. I type in a number and some contacts in the results returned only match the last 4 digits. search should only bring back exact matches. 

    Christina S.'s profile image
    Christina S. 
    on Birdeye

    8 years ago

    What we love here at Smitty's Property Solutions about 8x8 services is the ability to be mobile. To be able to answer the phone at the home office, main office or on the road. Always being able to stay in contact with our clients always and anywhere. The customer service is fast and friendly. The information on the website is easy to find and helpful and accessible whenever there is a hardware failure. You can't beat the price and service. Plus look at this giveaway of an iPad Pro just for sharing. We can't wait to see what ... read more

    Kenneth E.'s profile image
    Kenneth E. 
    on Birdeye

    8 years ago

    I really appreciate being able to get my voicemail calls in my email. 

    Aritro B.'s profile image
    Aritro B. 
    on Birdeye

    8 years ago

    The simplicity which I find with managing the calls using 8x8 is incomparable.. Used many other such softwares in the past but this one seems to be the best so far... It has exceeded my expectations ... happy to use the service 

    Sasha M.'s profile image
    Sasha M. 
    on Birdeye

    8 years ago

    8x8 android app! As a service manager I am always on the move. Having the app and answering the call anywhere I want is a huge bonus for me. Also when I need to place call during office hours and I am not the in the office, I feel as if I have the office phone in my hand with all the contacts and I can place call any time and from any where I want! Also this also help me by not missing any call, the customers feel they are getting a best service by having their called answered right away instead of going to voicemail. Also t... read more

    Doug S.'s profile image
    Doug S. 
    on Birdeye

    8 years ago

    We just switched to 8x8 services to replace a 20 year old NEC PBX, and I am impressed by the number of permagrins walking around the office :) 3 months after deployment I still get excited comments from someone finding a bell or whistle that they didn't even know was available. We thought NEC Unified Communication was cutting edge, but 8x8 CC blows it away. Thank you 8x8!! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.