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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
The 8x8 service deserves high marks. I am genuinely impressed by the quality of the service, especially whilst travelling over the past months. Not having had any issues so far, I cannot judge the help-line-services and its effectiveness, but I am convinced to receive all support needed in case of failure. Thank you.
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Resolved issue.
Business response:
Glad to hear that your issues were resolved. Have a nice day ahead Jared!
We've been using 8x8 for 12 years in both an office and virtual office setting. We never have to think about our office phone needs since switching to them from a home grown customized EXPENSIVE phone system. Anytime we have a request or an issue, the 8x8 customer service team is quick to help us and get it solved quickly and painlessly.
Business response:
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Love being able to access my phone and fax from home or mobile as well as in the office. Great price.
Business response:
Thank you so much for taking the time to leave us a 5-star review.
Customer service was great. The phone systems were simple to use, although it became a bit complicated to access and view call logs and faxes once new changes were made. But great system overall.
Business response:
We are so grateful for your star review. Thanks for sharing your rating with us!
Functional but glitchy at times
Business response:
Thank you so much for your kind words, Brendan. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
The service is great but the Support is not the same as before the pandenmic
Business response:
Hello Reda Hanna, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service and not getting complete assistance. If assistance is needed, please don't hesitate to reach us on reviews@8x8.com Thanks!
I have used the 8 x 8 for many years. It is a reliable service, good line quality, no drop calls and a terrific voicemail. I enjoy the Polycom phone that was purchased from 8 x 8.
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
I have used 8x8 for several years and have never had an issue. Great price and excellent customer service!
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,487 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 8:00 a.m.