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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
Good consistent service
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I have been a user since 2008! Always helpful. Always progressive in its features. Always willing to assist.
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We have always been very pleased with 8x8 as a service provider
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I have been a customer with 8x8 since 2015, I have never had any negative experiences and whenever I have needed help I have received great customer service every time. I would recommend them to anyone that needs this type of service.
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Great Phone system and customer service it really came in handy when we had to work from home during the shut downs
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Getting through to help is almost impossilble
Business response:
Good day and thank you for your honest feedback Pooh, please send us (reviews@8x8.com) your account details together with your latest case ID and and we will follow up with your concern ASAP.
Our phones are fixed but don't always work properly.
Business response:
Hi Kelly, We are sorry to hear about your issues with the service. Kindly email us (reviews@8x8.com) your latest case ID about the issue and we will work with support to help you with your concern. Thanks!
Waiting on to resolve account
Business response:
Good day Bazillion, Thank you for leaving a feedback. If there something you'd like us to look into please send use email on reviews@8x8.com. Thanks!
The customer service rep was very helpful, took alot of time to get my new phone set up and get everything working. The ring groups he set up however are bypassing the caller ID, so I will need to call back and get this tweaked. The rep took ownership of the ticket and was very responsive in calling back and following through, this kind of customer service is golden.
Business response:
Thank you so much for this review Robert. We really appreciate you being a customer. We’re here for you anytime.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,487 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 8:00 a.m.