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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,487 reviews
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Tony C.'s profile image
Tony C. 
on Birdeye

3 years ago

Great team, good experience 

Business response:

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone 

Bil. A.'s profile image
Bil. A. 
on Birdeye

3 years ago

I've been with 8x8 for a long time. The key point about 8x8 is service, OUTSTANDING service ... in having an Internet phone that is waaaaay better than any land-line. But that's not all. If you've got a question or need to figure out how to do more with be an 8x8 customer, you just call customer support and they take care of everything. Not only that, they follow up to be sure everything is okay. In the early days of VoIP, everyone kept telling me that I didn't really have "phone service" and that it was basically a gimmick.... read more

Business response:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Chris W.'s profile image
Chris W. 
on Birdeye

3 years ago

I have been with 8x8 for 10 years now I highly recommend them . 

Business response:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Tammy K.'s profile image
Tammy K. 
on Birdeye

3 years ago

Needed a replacement for a broken portable gps unit and one was sent out promply. 

Business response:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Brad O.'s profile image
Brad O. 
on Birdeye

3 years ago

Reliable , clear, consistent 

Business response:

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

Ed K.'s profile image
Ed K. 
on Birdeye

3 years ago

For the service we use from 8X8, the reliability and call clarity has improved a lot over the last few years. We especially like the improvements to the PC app, its well done. 

Business response:

Thank you so much for your kind words, Ed. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Bridget F.'s profile image
Bridget F. 
on Birdeye

3 years ago

Been with 8x8 for a few years. Has been a very positive experience thusfar with little to no glitches. We are happy we switched! 

Business response:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Yusuf A.'s profile image
Yusuf A. 
on Birdeye

3 years ago

The service is generally ok but has intermittent connection issues, more so on my phone than with my desktop phone. It is also glitchy and will sign you out of your current session as opposed to disconnecting a prior session on a different computer. It is also unfortunate that you cannot two different accounts for different companies simultaneously. 

Business response:

Hello Yusuf, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service, please reach us on reviews@8x8.com and share with us your latest case ID so we can assist further. Thanks! Cheers, 8x8 

Jessica Rodriguez R.'s profile image
Jessica Rodriguez R. 
on Birdeye

3 years ago

Quick and easy process :) 

Business response:

Thank you so much for your kind words, Jessica Rodriguez. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,487 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.