Accel at Willow Bend

Karen 

on Caring

7 months ago

I am a friend or relative of a current/past resident My brother is in Accel at Willow Bend. He's been in two different rooms. He's got a couple aides that watch after him, and his physical therapist is one-on-one with my brother every single day. He's had a few problems with them coming in late at night when he has to have his diaper changed. They're shorthanded in the middle of the night, but now, he gets up and goes to the bathroom on his own. It's a rehabilitation place, long-term care. They don't have a five-star chef in... read more

Helen 

on Caring

a year ago

I am a friend or relative of a current/past resident My husband is at Accel at Willow Bend. The building is good. They have several rooms with TVs in them. They have some activities. They took my husband to bible study one time. I don't think they keep him very clean though. The food doesn't look very good, but I've never tasted it. Right now, Medicare and his secondary insurance is paying for it. One thing I would say is that twice my husband has had to leave there and go to his doctor's appointment. They have a van, and th... read more

Shipwreck75 

on Caring

a year ago

I am/was a resident of this facility The rooms are really nice the internet ready all the food is delivered three times a day like clockwork you can eat in the diner or you can eat in your room the staff is excellent to your needs they're very friendly and they're always willing to help I've been here over a month and I'm the happiest I've ever been I really like everybody here can I make me feel at home everybody has a smile the new management is amazing all the staff is on point or better the kitchen has a great menu and y... read more

Mia 

on Caring

3 years ago

I am a friend or relative of a current/past resident Accel at Willow Bend was excellent. They were straightforward and they let us know what was going on with my father. If he had problems swallowing, their speech therapist helped him through that and gave him exercises. Now he can eat on his own. Everything was clean and orderly. I have no complaints at all. They worked with us a lot financially because we didn't know what to expect and how much things were going to cost, but they laid it all out from the very beginning whe... read more

Peter October 2021 

on Caring

4 years ago

I am/was a resident of this facility The staff who work there are overall are very nice people, helpful and attentive. Administation people are extremely nice and helpful and definitely do try to make everything as good as possible. There follow through is excellent. The physical therapists where nice and tried to help and accommodate you to help you recover in the best manner possible. The food is okay but what made it mediocre was it was not hot as they are bringing to many people. I did however find out that they are very... read more

Scepterian 

on Caring

6 years ago

I am a friend or relative of a current/past resident Our family has had our share of these places. I must say this place has been the best. It’s clean, people were amazing to my mom and after several weeks she got out today. They had a nice celebration for her. Very organized from the day she came in until her leaving today. I was really surprised to not see more great reviews on here for this one. Also on food... Most days she thought food was good to great. Sometimes not so good but overall I can’t say anything but good ab... read more

Short Timer 

on Caring

7 years ago

I am/was a resident of this facility My overall impression of Accel at Willow Bend is positive, though average. Most staff members are skilled and compassionate. Many are extremely friendly and caring. I can’t say the same about communication between the patient rooms and the nurses’ station. More often than not, my call button signal wasn’t answered in a timely fashion. Many times it was over 40 minutes, sometimes over an hour. A lot of the time I would have to get into my wheelchair in the middle of the night to physicall... read more

AnnCan 

on Caring

7 years ago

I am/was a resident of this facility I had a great experience at Accel At Willow Bend after my total right hip replacement in January 2018. I felt the staff were genuine and I felt the nurses were on a good routine. Things never seemed rushed and they took the time to talk and get to know me during my short stay. I felt things always got accomplished in a timely manner. This is my second hip replacement and I thought therapy knew exactly what to do and I felt very confident in their care. I am thankful for the attention to d... read more

Batman1 

on Caring

9 years ago

I am/was a resident of this facility I saw the responses below and wanted to share my experience since I have had a fabulous experience at this facility. The staff is very caring and work extremely hard to make my stay accommodating. I would recommend this facility to anyone and I am glad I chose to come here.