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6340 Arc Way, Fort Myers, FL, 33966, United States
Get directionsFast, friendly, knowledgeable. Thanks
Great job by all!!
We received a letter from Action telling us that we had 1 free service available to us from the past owner’s maintenance agreement. We also received 2 phone calls repeating this. so we called for the service and to get a quote on duct cleaning. When the tech arrived he counted our ducts, gave me a quote and said we were not entitled to a free service call. I thought the duct cleaning quote was a high so got another quote. Second quote was less than half of Action’s quote. I’m not happy about bait and switch marketing a... read more
This company loves to scam people and then stalk us for years even after the family member died they still bothered us using their name. They broke a piece of my AC on purpose and stated we needed a new 9000 dollar system. He said a spray will help it to. Told him to leave when I caught them trying to scam my elderly step father into signing a contract for the 9k system. Called a fellow AC company and they found the tampering that Action cooling tried said it wasn't the first time he was called after they did something and f... read more
This is not a test .. I rock ... lol
ZERO STARS. I was contacted by phone for a 1 year cleaning special. I believe it was 79 dollars. Worst experience ever. First time I had minimal issues they only cleaned one of my two returns. Second time was a nightmare. Came June 17th & by June 26th I noticed water coming out of my ceiling. Called Action back. Tech came out on Sat to determine float switch was not connected. Wires were on the floor. Also a piece of pipe was not connected and since the flood switch to trigger my unit to turn off was not connected, this r... read more
Action Cooling and Heating ame for the annual maintenance and told me that my system was not working very well because rats had eaten holes in the air conditioning ducts and that the duct had t be replaced for $9,800. I had the condo management company send an exterminator company and they found no such holes or any signs of rats. I also had two other air-conditioner companies inspect my system and they told me no rat and no holes and that Action was known for scamming people.Further. Action had installed a new air conditio... read more
Business response:
Hi Mr. Green. In looking at the service invoice I don't see any notes that said you have rats or holes in your duct work, and I don't have anything saying that we left you any type of a quote to repair or replace any duct work. That being said, if you would like to talk about this "Please" call my office Monday - Friday from 9 - 4pm (239) 768-7005 and I promise I will try to help you to the best of my ability to find a resolution to the problem. Remember, if you don’t let me I can’t help you. Look to hear from you soon. Nick... read more
Please Teach your technician to remove his Freon pressure meter from the air conditioner so it doesn’t cause my air handler to stop cooling air. He was here February 29 and today March 5th my neighbor’s air conditioner tech noticed the meter was still attached to my air conditioner and removed it and recapped the pipe. I noticed the interior temp was 80 and it was set for 75. The tech said the attached meter could cause the Freon to leak out. It seems that is what happened. I will be contacting ACTION COOLING AND HEATING t... read more
Business response:
I'm very sorry that you feel like you've received less than a great experience with us, as we strive to provide the best quality in products and services to all our customers. That being said, if you would like to talk about this "Please" call my office Monday - Friday from 9 - 4pm (239) 768-7005 and I promise I will try to help you to the best of my ability to find a resolution to the problem. Remember, if you don’t let me I can’t help you. Look to hear from you soon. Nick P.
Service was good, they did what was required. I just don’t like dealing with techs that are paid commission for upselling your companies products. They also told me that the filters that your company gave me to use in my new a/c unit were garbage.(so I am wondering why that is???)
Business response:
Hi Daryl, and thank you for the review. I'm glade your happy with service. I'm not sure what filter you have now but if you would like to call me I will be happy to go over everything with you and see what can be done. You can call me M-F 10-3 my name is Nick. 239-768-7005
Action Cooling Heating Inc. has a 4.3 star rating with 860 reviews.
Action Cooling Heating Inc. is open now. It is open 24/7.