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Advance Financial
- Financial Services
- Knoxville, TN
About this business
Location details
5527 Clinton Hwy, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’m stealing this message from **** **I have the same issue! These calls are predatory! No idea how this place got my number, but I’ve been getting 3-4 calls a day from them. I’ve requested to be added to their Do Not Call list about 10 times, but they still call…always from a different number, so I can’t even get the calls to stop by blocking them. I’ve never expressed any interest in this service and have zero need for it. Judging from the reviews I’ve been reading, this place shouldn’t even be in business. I JUST WANT THI... read more
Business response:
Hi, ****'. Thank you for contacting us. It sounds like you've had a bad experience. At Advance Financial, we don't make what would be called "cold calls" so not sure where these calls are coming from. We're more than willing to help get to the bottom of this. Just email us at reviews@af247.com and we can go from there.
DO NOT BORROW MONEY FROM THEM. How in the world is 399.00% interest legal? Borrowed $750, made a $300 payment. Interest charged was $247. No one was helpful when I called customer service.
Business response:
Hi *****. We'd love to discuss this with you further. Please email us a good time for our leadership team to give you a call at reviews@af247.com and we'll get with you then? Thank you for the feedback.
Terrible company. Will never be able to pay off amount borrowed. $350.00 fee every 2 weeks and only $15.00 going to loan amount. Have called for explanation of fees and nobody could explain what they are for and no explanation when loan taken out. Predatory lending at its finest and should have a lawsuit brought against them
I want my number removed!!! I get several calls daily!!! It says press 9 to be removed and I did that several times!!!!! And I went to the website and there’s nowhere to have your number removed!!!!! How and who else do we have to contact to stop getting calls!!!!!! Better Business Bureau can’t you do anything, I see I’m not the only one!!!!!!!!
Business response:
*** ********. Thank you for letting us know this. I can see how this would be terribly frustrating. I've double checked with our call center and according to state regulations, we never call anyone more than once a day and we don't have an option to press 9 to be removed. There is another company whose name is similar to ours. Could this be another company? Our name is just Advance Financial. If you'd like to talk further about this, please send us an email to reviews@af247.com and we can talk there. Again, thank you for the... read more
No idea how this place got my number, but I’ve been getting 3-4 calls a day from them. I’ve requested to be added to their Do Not Call list about 10 times, but they still call…always from a different number, so I can’t even get the calls to stop by blocking them. I’ve never expressed any interest in this service and have zero need for it. Judging from the reviews I’ve been reading, this place shouldn’t even be in business. I JUST WANT THIS PLACE TO STOP CALLING ME!!
Business response:
So sorry you've had this experience. We'd love to get some specific info in order to ensure you are completely removed from our lists. Let me check into this with the info you've provided (your name, email and zip code). I might need to get your phone number, but we'll start with this. Thank you for letting us know the issue and we'll get this resolved.
Advanced financial is a joke. And needs to be shut down! This place charged me $650.00 a month on a $2000.00 loan when it was agreed on a $246.74 monthly payment. They started taking payments every 2 weeks as soon as i told them I got payed every 2 weeks. And that was not agreed on. Caused me to bounce 2 mortgage payments. And every month after paying $650.00 the balance went up. I also payed extra on it until my mortgage payments started to bounce. Now I'm being sued for over $5000.00. I payed back over 2000.00 and this wen... read more
Business response:
*** *******, I'm going to have a member of our leadership team reach out to you ASAP to see how we can resolve this issue. Is there a good time today for you? Please let us know at reviews@af247.com and we'll set something up. Thank you for the feedback.
Ome of the most frustrating and irritating experiences I've had. Received an ad in the mail from this company stating that I was pre-qualified for a lime of credit. Filled out the application and then received an email that I was pre-approved pending verification. The verification process was a nightmare. They asked for every type of identification under the sun. I uploaded an image of my driver's license, my social security card, bank statements, voided paystubs, they connected to my bank thorough *****. After all of that, ... read more
Business response:
Hi *** **********, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering loans and other financial services, and we support our local communities through sponsorships, volunteering, and scholarships. Thank you for the feedback.
I got a letter in the mail from this place. I just got off the phone with them. They literally wanted my banking accounts info. They wanted the numbers to my acct!! Who do they think they’re talking too? ****** ***foo foo??
Business response:
Hi *** ******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering loans and other financial services, and we support our local communities through sponsorships, volunteering, and scholarships. If you would like to discuss any concerns, we are happy to help at reviews@af247.com. Thank you for the feedback.
I’m feeling extremely scared I was offered a loan of $1200.00 i was never explained the terms of loan I’m Paying $334.00 a month my balance is going up my loan is for 36 months this was not disclosed to me until after I accepted the money the total I will pay is $6012.00 that is insane. This is definitely not a fare loan now I’m stuck with this crazy debit please help
Business response:
Hi ** ********, thank you for reaching out. Please send us your full name, phone number and a good time to call to reviews@af247.com and a member of our leadership team will reach out to you ASAP. Thank you for the feedback.