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Advance Financial

2.4

About this business

Location details

5527 Clinton Hwy, Knoxville, TN, 37912, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.4207 reviews
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Stormy S's profile image
Stormy S 
2 years ago

Last year I went into advanced financial in Jefferson City, Tennessee. I took a loan out, paid it off. Went back for two more other loans. I noticed that every time I came back I asked what to pay off. Was any attendant present? Could never give me an accurate figure. I tried to do the math but I'm not stupid. I knew they have some absurd finance percentages and the reality of it all is they try to fudge the numbers and get you to pay more than you do. My interest rate was based on the year today which they had documented wh... read more

Business response:

Hi ******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering loans and other financial services, and we support our local communities through sponsorships, volunteering, and scholarships. If you would like to discuss any concerns, we are happy to help. Just send your full name, phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back with you ASAP. Thank y... read more

Elizabeth C's profile image
Elizabeth C 
2 years ago

Advance financial is the worst loan company I’ve ever dealt with. I got just a $1500 loan. I have paid quite a bit on it and it only moved $30. It’s like it’s only paying 1.5% of your loan while the rest goes toward interest so with that being said you will never be able to pay off this loan. 

Business response:

*** ********. Sounds like you've had a bad experience with us. We'd love to speak with you about this further. If you'd be willing to do that, just send your full name, phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back with you ASAP. Thank you so much for the feedback. 

Raymond S's profile image
Raymond S 
2 years ago

They give false info and get u to take the loan under preditory practice 

Business response:

Hi, *** *******, Sounds like from your 1-star rating you had a bad experience with us. We'd love to talk with you further about this. If you would, please send your full name (that the account is in), a phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back with you ASAP. Thank you for the feedback. 

Christopher d's profile image
Christopher d 
2 years ago

This institution wasted my time and cost me money to provide the documents they needed. I received a pre-qualified letter for 4000, and was ultimately declined. Leave me alone and off your list. Please. 

Business response:

*** ******. Sounds like you've had a bad experience with us. I can add you to our do not contact list. You may receive another letter because we may be in the middle of a mailing, but you will be removed. Thank you for the feedback. 

Sherry B's profile image
Sherry B 
2 years ago

AF 24/7 is worst than predatory lending and it should be illegal to charge these types of fees. Fee-based loan is their claim which simply means that all your payments go to their fees unless you pay them off in full. If you make payments only 1.5% of those payments go to the balance. Their representatives cannot give you an answer as to how many installment payments you will make because you will pay them FOREVER if you do not pay them in full. They never mention what the fees are and you think its a minimal amount ($40 or ... read more

Dawn S's profile image
Dawn S 
2 years ago

Bottom line is NEVER use this company or any other like it. They prey on the working class poor and loans can never really be paid off. Very poor judgment on my part to ever use this kind of high interest loan company. I just want to warn anyone who feels the need to use them, DON'T. You will fully regret it. These type of loan companies should be illegal. My mother tried to warn me, but I was desperate and then life happens. You get a loan for 300$ and then eventually owe 6000$. 

Business response:

Hi ****, Sounds like you have a bad experience with us. We'd like to discuss this further with you. If you will, please send us your full name, phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back with you ASAP. Thank you for the feedback. 

Denise G's profile image
Denise G 
2 years ago

Don’t know about the loans but don’t ever get the free money order from them if it’s stolen you have to pay a fee and then if someone cashed it illegally you will not get your money back 

Business response:

Hi ******, sounds like you have a bad experience with us. We'd like to discuss this further with you. If you will, please send us your full name, phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back with you ASAP. Thank you for the feedback. 

Barbara J.'s profile image
Barbara J. 
2 years ago

I took out a $2,400 loan over a year ago to help me pay off some of my bills and catch up on them. I have paid back well over $2500 or more than that. By now I pay about $500 a month and I am on Social Security disability, I cannot get out from under this loan it is causing me so much stress and heartache. It is making me so sick to my stomach daily and monthly, I have a little boy that I have to take care of and all I was trying to do was catch up on my bills. I feel like I’m being taken advantage of. I feel I will never ev... read more

Clinton K's profile image
Clinton K 
2 years ago

They are a terrible company. I was not informed of the amount owed after the loan. I have paid more than double the loan amount already. They continue to harass and threaten me with lawsuits