Advance Financial

4.1

Financial Services
Nashville, TN

About this business

Finance Financial Services

Location details

100 Oceanside Dr, Nashville, TN, 37204, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	10:00 a.m. to 6:00 p.m.
Thu	10:00 a.m. to 6:00 p.m.
Fri	10:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.11,390 reviews

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Kimberly S

4 months ago

I had been keeping open communication with this company and even would pay ahead of time sometimes but they went through my account out of the blue leaving me with $1.53 in my checking!! I WAS hurt and they refused to reverse charges. And my back was being complicated as well with a dispute for my own checking because of this company. Af247 didn't want to remove my card info nor banking information as well!!

Business response:

Hi ********. Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. Would you send your full name and phone number to ***************** so we can review your account. Right now we don't have enough information to find you in our system. Thank you.

Bryson G

4 months ago

As stated in my contract, I have the right to revoke authorization for Advance Financial (Advance Financial 24/7) to initiate electronic withdrawals (ACH debits) from my **** ** *******bank account** ending in ****. I've sent my revocation notice to the email on file with my contract and have asked several times for a confirmation of the revocation. No one has sent a confirmation and has not reached out at all. Not following the law is absolutely horrible. Hi, *** ****. Someone from our office just tried to reach out to call... read more

Matthew L

4 months ago

I would put zero if I could. It's been over a week and no funds. They said it posted I've sent statements and everything and still getting run around. I will say that everyone I talked to has been very friendly but that is overruled due to their higher ups not doing their jobs. It shouldnt take this long for it to deposit. In meantime I have a payment due in couple days but haven't received funds. There is already 34 dollars worth of interest in 10 days since I was approved which is crazy. That's like a 275% interest rate wh... read more

Matthew L

4 months ago

Business response:

Hi *******. Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at **********************so we can connect with you.

Avery

4 months ago

If I could go back in time, I would have never taken out a loan with this company. They lied to me multiple times. Do not bother emailing them because they will not respond and will just tell you to call instead. I was supposed to hear back from a manager and never did. I was told there would be a payment plan option and hardship forgiveness available, but that turned out to be completely false. I only borrowed 1,500 and now my monthly payments are over 270, which is outrageous. Do not even get me started on the interest. It... read more

Business response:

I’d rather not call. Your team hasn’t been helpful and only gives me the runaround. I’ve emailed multiple times with no real response, just automated replies from members from your customer support department or give instructions to call. If you’re not going to actually respond to emails, what’s the point of even having one listed? It doesn’t make sense. There’s nothing else to say. You’ve made it clear you won’t fix this or offer any real solution.

Brent S

4 months ago

Business response:

*** ********. Our team has attempted to reach out, but has been unable to reach you. Is there a good time we could call? If so, please send us an email to *****************with that information and your full name and phone number. Thank you for your feedback.

Andrew M

4 months ago

The company sends prequalified letters in the mail.Saying you're prequalified up to 4 thousand dollars. I did the application online and it asked for proof of income through an email about thirty minutes later. I sent the proof of income in.I called just a verify that that's what I was supposed to do. The person asked me a bunch of information about my bank and my job in my income and then ask me to resend in the information which I did. I had to call back.Because I got another proof of income email.And needed to figure out ... read more

Business response:

Hi ******. Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at ********************** so we can connect with you.

Ashley H

4 months ago

Was told I was approved, uploaded all the information they asked for and now it is stating that my account has been closed without even getting a loan... I am worried about it being a scam due to giving them all my personal stuff then this happened.... I wondering if there is a way for us all to come together and take this company to the courts

Business response:

Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at ********************** so we can connect with you.

Robert B

4 months ago

Advance Financial *****. I wouldn't recommend Advance Financial to any of my friends and family. Their interest rate is extremely ridiculousy high. And, just because, I missed 1 of my Promise To Pay payments because I had to go and get a new air conditioner for the house. About 2 weeks ago because it was so hot and humid. Advance Financial has deducted 2 payments out of my bank account the past 2 weeks. That shows and proves they don't care about their customers

Business response:

Hi, *****. Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at ********************** so we can connect with you.