This profile has been claimed by the business owner or representative.
Airpark Dodge Chrysler Jeep Ram Parts
- Auto Parts & Supplies
- Scottsdale, AZ
About this business
Location details
7801 East Frank Lloyd Wright Boulevard, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Took my Chrysler 2006 300 for diagnostic test on February 7th 2023 after waiting a week and was told that the part needed is no longer made or re-manufacture. I also, drove it there and had to have it towed to another auto shop and they said they could order the part and get it fixed and running again! I would never ever recommend this dealership!! As for customer service...communication SUCKS!!! And NOT knowledgeable whatsoever and very rude!!! Lesson learned!!
They refuse to address issues with your car-mine a jeep. Mine jeep still under warranty and they kept trying to say we took our doors off and bent a clip that operates the safety lane feature. We didn't take our Jeep doors off but even if we did -jeep doors are suppose to come off with ease. I am so tired of this dealership. NEVER go there again.
We have been trying to get our vehicle repaired since April and are beyond frustrated. After having it in the service department for several days, they were unable to figure out the problem, then said it required a new part. The promised delivery date has been delayed several times already, with no follow-up calls, and the last person we spoke with doubted that it would arrive for the next date we were told. We are usually unable to even get through to anyone there by phone and when we do, they have no answers whatsoever. W... read more
Stay away from this dealership !!! Badddd. Super rude super low service level !!! Do not buy from them !!
Oooh how I wish they had the 0 star option. These guys are crooks. Sales department is sketchy, lack any bit of integrity (see their survey process) and the service department might as well be armed robbers. After quoting me a rate 3x a local shop, I told them I was picking up the car. Then they charged me $160 for a "diagnostic test". Crooks!
Absolutely horrible service department! mike, John, Todd... all pathetic liars that like to jerk people around. They had my retired mothers car for over 5 weeks and still didn't complete the work properly! Picked it up last Friday, took it back first thing Saturday morning because the brakes didn't work!! Mike acknowledged their guy screwed up, said it was covered and it would be done Monday. It's Wednesday night, no car, just got confirmation from warranty department that they never called it till today...? Still sitting on... read more
Review I left for Airpark. Stay away from this dealership! I made a huge mistake by buying a used jeep here March 7, 2021. I saw a Jeep listed for sale online and made an appointment to see it driving up from Prescott. After looking it over I decided to buy and they told me it had not gone through the mechanic yet since they just bought it but would make sure to do the needed oil change/brake service and would then deliver the Jeep to me since I lived kinda far away. Purchase completed 3/7/21 and was told delivery would be... read more
Very disappointed in my experience with Airpark ram, I purchased a new to me 17 ram 3500 which had an open recall which prompted my visit. I made an appointment on Wednesday at 10:45am on July 14, 2021. I arrived at 10:30am on the 14th to drop of my vehicle and talk to my appointed service writer Kyle Heckathorn. I explained to him what I was looking to get done and it wasn't anything aside from a routine inspection and a resolution of an open recall, which ended up being lug nut and stud torque. I asked Kyle what the lead t... read more
Trying to get this place to answer a phone is near impossible. We had a scheduled appointment made on Monday to drop off our car on Friday at 8 am. Thought Friday we never got a call back with any information about repair game plans or pricing. We had to call them several times during the day and left messages. Service desk, no answer. The service rep's cell, no answer. We finally got a call back a few minutes before they closed to let us know they are keeping the car for an additional day. No information or a diagnosis. We ... read more
Frequently asked questions about Airpark Dodge Chrysler Jeep Ram Parts
How is Airpark Dodge Chrysler Jeep Ram Parts rated?
Airpark Dodge Chrysler Jeep Ram Parts has a 2.3 star rating with 74 reviews.
When is Airpark Dodge Chrysler Jeep Ram Parts open?
Airpark Dodge Chrysler Jeep Ram Parts is closed now. It will open at 8:00 a.m.