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8051 Arco Corporate Dr., #350, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Did not see wait periods expressly stated nor some additional clarifications needed about some service/coverage options. I have some questions and there is not 24/7 customer service, making it difficult to contact with work schedule. Also, no email coming when trying to set up log in to portal & no error message regarding why cannot log in. No way to edit cart on mobile device was using at first and had to switch to laptop in order to get a fresh cart.
Easy to maneuver through
Thank you!
Thank you to customer support
I have submitted my first claim for a wellness visit and it was simple. Waiting to see how it all works out
Business response:
Hi April, we’re so glad you chose AKC Pet Insurance! Please don't hesitate to reach out to our Customer Care team if you ever have any questions; we would be happy to assist
Great service
Experience was quick and easy
Business response:
That is wonderful to hear, Tammy. Thank you so much for your positive review
Service was great answering questions
Business response:
Great to hear, Jerry! Thank you so much for sharing your positive feedback with us
No sure as of yet
Business response:
Hi Larry! Thank you for the kind review. If you have any questions or concerns regarding your coverage or how to submit a claim, please don't hesitate to call us at 866-725-2747!
AKC Pet Insurance has a 4.7 star rating with 23,195 reviews.
AKC Pet Insurance is closed now. It will open tomorrow at 8:30 a.m.