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Alert 360 Home & Business Security San Antonio
- Security Systems
- San Antonio, TX
About this business
San Antonio’s best home & business security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the largest home & business security providers in the nation! Our state-of-the-art home security system technology is available to all homes and businesses in the San Antonio area! We specialize in wired and wireless security cameras, and 24/7 live video and alarm monitoring. Thousands of San Antonio homeowners and businesses already rely on Alert 360 alarm systems to prote... read more
Location details
9901 Broadway Street, Suite 111, San Antonio, TX, 78217, United States
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The system has never worked after repeated attempts for the company to eliminate our problems. We never use the system and we are held hostage by our contract.
Signed up with alert 360 in 2016 , service was good . We moved in 2017 and was told that we would have to restart our contract to get the equipment installed. I asked the person is there anyway we can keep our contract term vs restarting the contract . I was told no! So we renewed our contract . We are moving again and I read my paperwork this time and my contract does not mention anything about the resetting of a contract if moving. The moving program focuses on customers getting equipment installed with no money upfr... read more
Check reviews elsewhere. After jumping through hoops to terminate my account with CSG, at the END OF ITS TERM, including both written and phone notices, they continue to draw money from our bank account. Worse yet, there are many reviews online that show they do this to many customers after the accounts are closed. Please consider filing complaints with the Federal Trade commission, and consumer division of the Texas State Attorneys General Office, or this dishonest company will continue to steal money from customers.
Last year we upgraded our security system over a few months. The initial install was for cameras, continue security monitoring and other items. Over a few months, September - November 2017, we added other items as well to our contract. Our home security contract was taken over from BSG to CSG a few months ago. I called CSG last week because two of the five cameras installed were not working properly. A tech came out Monday April 9, 2018 and when he saw we had a LUX system, I was told we do not do this. I was taken back... read more
For 20 years I have dealt with MEN in the security alarm field as treasurer of our church. ADT totally ignored me when I repeatedly reported problems including numerous false alarms that began costing the church $150 EACH due to the frequency. The church finally voted to terminate ADT after more than 20 years. That is when we learned that the POINTS on the outdated OLD system that was never updated in 20 years were BAD...and ADT began to harass me! Then there was Protection One that signed a WRITTEN agreement regarding addi... read more
If all sales people were as nice and professional as Sofia Gonzales no one would ever mind dealing with them. My wife and I met her at a home show and made an appointment for her to come to our home. She followed up and made sure we were aware of when she would arrive and when she was delayed just a few minutes she even called to let us know she would be a few minutes later and that she had not forgotten us. I have had some salespeople who don't think that is needed and you wonder if they forgot you. When here she thorou... read more
Frequently asked questions about Alert 360 Home & Business Security San Antonio
How is Alert 360 Home & Business Security San Antonio rated?
Alert 360 Home & Business Security San Antonio has a 4.7 star rating with 842 reviews.
When is Alert 360 Home & Business Security San Antonio open?
Alert 360 Home & Business Security San Antonio is open now. It is open 24/7.