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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsThe service was great and done in a timely matter. ***
Business response:
Thank you for your review, **. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Derrick was efficient and very professional. Fixed the problem quickly. Always have had good experiences with the company.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Derrick provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician was so very kind and personable. He was quick and thorough in his work.
Business response:
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I had a problem with a trip switch on my front door. I called Alert360 and spoke with Kelly. He was very professional and very helpful. I had to have a service tech come out to correct the issue. Cole was also very professional & very helpful and was able to fix the issue using the broken piece I saved. I thank Alert360 and their wonderful employees very much!!! Outstanding company and outstanding employees!
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Kelly, Cole & the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Brian, our technician arrived well within the arrival window and introduced himself to both my wife and me. He promptly isolated the problem with our security system and took care of it. It is refreshing to find someone both personable and technically competent.
Business response:
Thank you for sharing your experience, **. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great Service !! Technician was very nice and friendly. Also was very quick in getting the job done.The man that I talked to on the phone was very helpful and nice also.
Business response:
Thank you for sharing your experience, *********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was prompt and very thorough. Umberto fixed the issue with the system and explained various functions of the system to me. Highly recommend him and the company Alert 360.
Business response:
Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy Umberto provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
All 4 technicians who came to our home were very courteous, informative, executed their work very fast and efficiently. Also the techs did a great job and were very neat , tidy and organized. I highly recommend services of this company, to new potential customers who looking to have a great experience with their home security needs.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your technicians have all provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Long story, short, I had a faulty smoke detector with my alarm system. Technician was able to respond same day with a new unit. Technician couldn't have been more polite, professional and was on time! He took the time to check the entire system so there weren't any other problems! Highly recommend Alert 360!
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
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