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All About Plumbing - Mills River
- Mills River, NC
About this business
All About Plumbing & Septic is a plumbing company that has been servicing this area since 2011. We serve the Henderson County, Buncombe County, Polk County, Haywood County, and Transylvania County area. We are dedicated to offering plumbing and septic services, as well as water heater and water filtration services. If you think that you need repairs for your garbage disposal or you are wanting your septic system pumped, our plumbing contractors are here for you! All About Plumbing & Septic is a proud family business with a... read more
Location details
5521 Old Haywood Rd, Ste 1, Mills River, NC, 28759, United States
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He looked at pipe & found the leak. Replaced the pipe, cleaned area around water heater.
Business response:
Thank you for taking the time to review our service. We appreciate your business and your review. Caleb Wilson, Operations Manager
We had the county inspector come out, look at our septic field and give us a permit. He believed this was a "small problem" and that it would not be an expensive repair. All About Plumbing came out quickly, looked the area over and gave me a written bid of $1668.22 to dig the areas requested by the inspector and repair the hump-over. I was warned the cost would go up if there was much repair to be done. All About Plumbing then told me they may have to use the repair field and that cost would be about $4800! I was shocked sin... read more
Business response:
Thank you for your review on our free estimate. As a locally owned family business we are always open to suggestions and reviews of our service. Our business offers up front pricing with free estimate. When repairing a septic line there is always unforeseen issues that might be in the ground. Because of this our estimates always have to include the worse case scenarios since we do not raise our pricing in the middle of the job. There is a big difference in quality and price when fixing septic systems. When making hump over r... read more
We have used All About Plumbing in the past, for another very large job and for smaller jobs, too, and have been impressed by the quality of their work. Joe is very thorough in explaining options and costs, the work is done at the highest level of professionalism, and all materials are removed promptly. I can't compare prices as we have virtually stopped contacting other plumbers, but plumbing is an area where no one should skimp. Get the job done right the first time, and there won't be so many problems down the road. <br /... read more
Business response:
Thank you for your great review of our service. I couldn't explain our service better. We always offer the best quality repairs so the issue is fixed the first time. No one wants a re-occurring plumbing issue. We really appreciate your continued business. Just let us know if Joe ever needs to come back. Caleb Wilson, Operations Manager
When I called to schedule service they were very accommodating, offering to try to come the same day even though they were busy. Since it wasn't an emergency I postponed to the the next business day. The technician, Richard, arrived exactly on time, took care to remove his shoes when in the house, and promptly switched out the valve, leaving no mess. He also offered some advice about some slow drains & installing a new showerhead. Overall, he was very friendly and professional and I'll ask for him the next time I need plumbi... read more
Business response:
Thank you for taking your time to review Richard's service. Richard is a real asset to our company and I am pleased to hear that he met and exceeded your expectations. Feel free to request Richard next time your need a plumbing or septic service call. Thank you for your business. Caleb Wilson, Operations Manager
Carl was terrific. He and Eric were at our house in just a couple hours after the call, diagnosed the problem, and immediately went to get the well pump. By the first evening, we had water! The next day, they efficiently replaced our 21 year old water heater. I would hire them again in a minute and ask for Carl and Eric. <br /> <br />
Business response:
Thank you for taking your time to review our service. You have had some very extensive plumbing work done at your home and I am glad to hear that Carl and Eric met/ exceeded your expectations. When a well must be replaced we never leave the job until the work has been completed and the water has been returned to the home. This sometimes can lead to some long days but our customers always come first. Thank you for your continued business and don't hesitate to call us in the future for any plumbing or septic needs. Caleb Wilso... read more
It’s good. They came right away when I needed them. The price is okay.
Business response:
Thank you for taking your time to review our service. We also try to respond to all calls immediately. I am glad to hear the we were about to respond to your issue very quickly. Please don't hesitate to call us in the future for any plumbing or septic needs. We really appreciate your business! Caleb Wilson, Operations Manager
It was good. Their prices were high. Their crew was very good.
Business response:
Thank you for reviewing our service. We always offer top of the line service with the best quality products available. Our technicians are continually trained to stay on the for front of all the new products and our office staff is always ready to answer any questions our customers might have. We are in a very competitive market where we are always trying to ensure that our pricing is fair and competitively priced. This level of service and products force our pricing to be where it is. I am glad to hear that our technicians ... read more
It went well. They just did a good job. They were here quickly. I was happy with their service. They did job and I was pleased with the guy. I will call him again if I need some work done.
Business response:
Thank you for your kind words. Our goal is to make your experience with our company as pleasant as possible. It seems that we have accomplished exactly that. Don't hesitate to ask for Richard the next time you call. We really appreciate your business! Caleb Wilson, Operations Manager
They did a wonderful job. They were very professional. They came in and diagnose the problem and then took care of it. I was very pleased with everything about them. I have them on my list to give their name to other people when they come up here. We have a friend who is ready to move up and when he does that name will be one of the names that I will give to him for potential plumbers. <br /> <br /> I was very satisfied with price and quality. They were very professional. They know their job.
Business response:
Thank you for taking the time to review Carl's service. Your review is a wonderful account of how all of our visit's should go. We also really appreciate your referral. Customer satisfaction is our number one priority and referrals make up almost 50 % of our business. We really appreciate your business. Caleb Wilson, Operations Manager
Frequently asked questions about All About Plumbing - Mills River
How is All About Plumbing - Mills River rated?
All About Plumbing - Mills River has a 5 star rating with 3,261 reviews.
When is All About Plumbing - Mills River open?
All About Plumbing - Mills River is open now. It is open 24/7.