All My Sons Moving & Storage

4.7

Movers
San Antonio, TX

About this business

Transportation Services Movers

Location details

10026 IH-35 N, Suite 2A, San Antonio, TX, 78233, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 7:00 p.m.

4.76,419 reviews

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Joe Shuford

6 years ago

charged my parents by the hour, then sent only 2 people that took their time. they broke the dining room table and after 30 days the company is only going to pay $120 when it will cost $900 to replace don't use them.

Nina Collins

6 years ago

BEWARE HIDDEN COSTS I’ve used this company twice trying to give them a second chance but it won’t happen again. The first time I had them out just to unload a UHAUL and the guys were great. They unloaded quickly and were careful, etc. However, the guy on the phone confirmed with me the minimum labor cost was one hour. It took 20 minutes to unload my truck and that was fine except that when it came time to pay my bill I was told SURPRISE it was a two hour minimum so it cost me about $300 to get a handful of items unloaded ... read more

Loren Mintz

6 years ago

please dont use this company. They left 3 car fulls worth of items at the house. My family and I had to make 2 trips to clear everything they left behind. I tried to call the company to discuss this issue and they answered and hung up. Never answered again. Went to their store location and found it was abandoned.

Business response:

Hi Loren, I want to personally apologize for the experience that you went through. We really do pride ourselves on delivering a great moving experience and you obviously did not have one. I appreciate your feedback and I would like the opportunity to address this situation with you and to ensure that this does not happen again going forward. Please give me a call at 972-441-7886 or email me at cedens@allmysons.com Sincerely, Corena – Customer Relations

Amanda Winter

6 years ago

This company has no ethics or integrity. They will not honor their contract commitments and they will damage your furniture.

Narda Clark Ybarra

6 years ago

Absolutely no follow up regarding damages to the house I was moving out of! I called and spoke with Mark Meier -he said he'd speak to the team and get back with me. I moved on June 26th it's now July 11th and I haven't spoke to him yet. even calling to deny damage would be better than just ignoring me.

Bill Siemsen

7 years ago

items damaged and do not like at all!

Business response:

Bill, I regret to hear that you had a negative experience with us. If you could please contact our customer care department directly, we would greatly appreciate the opportunity to turn your experience around. The direct line to customer care is (866) 941-1849.

Joe J Sanchez III

Recommended

7 years ago

Only mover I'll ever use

Business response:

We are so glad to hear that Joe! Thanks for recommending us!

Donna Gilsinger-Ingram

7 years ago

I set these guys up at the last minute because my first ones did not show. Their first crew came in, walked through my house, said nothing and left. This was after after I paid a 200 dollar deposit. The second crew came back and was awesome. They told us how to fix the boxes for packing so everything went smooth. they worked from 1230 to 430...to a tune of 716.00. Their company guy named Phil was trying to charge me over 900.00 that I did not have and then was threatening to lock my things in their storage for 200 a night... read more

Business response:

Donna, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further.

Ann-Marie Simpson

7 years ago

DO NOT HIRE THIS COMPANY. They damaged my furniture beyond repair and lost pieces to my beds!! I have mattresses sitting on my floors because the beds cannot be reassembled. The movers had no clue how to pack and move my items properly. One of the guys dropped and shattered my desk right in front of me and told me to claim it. There were supposed to be 4 movers, 3 showed up. One of the 3 was injured and sat in the truck another wanted to talk all day and had no training-- it was his first day. My move was a nightmare. I ren... read more

Business response:

Hi Ann-Marie, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.