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All My Sons Moving & Storage
- Movers
- San Antonio, TX
About this business
Location details
10026 IH-35 N, Suite 2A, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
This company has no ethics or integrity. They will not honor their contract commitments and they will damage your furniture.
Absolutely no follow up regarding damages to the house I was moving out of! I called and spoke with Mark Meier -he said he'd speak to the team and get back with me. I moved on June 26th it's now July 11th and I haven't spoke to him yet. even calling to deny damage would be better than just ignoring me.
items damaged and do not like at all!
Business response:
Bill, I regret to hear that you had a negative experience with us. If you could please contact our customer care department directly, we would greatly appreciate the opportunity to turn your experience around. The direct line to customer care is (866) 941-1849.
RecommendedOnly mover I'll ever use
Business response:
We are so glad to hear that Joe! Thanks for recommending us!
I set these guys up at the last minute because my first ones did not show. Their first crew came in, walked through my house, said nothing and left. This was after after I paid a 200 dollar deposit. The second crew came back and was awesome. They told us how to fix the boxes for packing so everything went smooth. they worked from 1230 to 430...to a tune of 716.00. Their company guy named Phil was trying to charge me over 900.00 that I did not have and then was threatening to lock my things in their storage for 200 a night... read more
Business response:
Donna, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further.
DO NOT HIRE THIS COMPANY. They damaged my furniture beyond repair and lost pieces to my beds!! I have mattresses sitting on my floors because the beds cannot be reassembled. The movers had no clue how to pack and move my items properly. One of the guys dropped and shattered my desk right in front of me and told me to claim it. There were supposed to be 4 movers, 3 showed up. One of the 3 was injured and sat in the truck another wanted to talk all day and had no training-- it was his first day. My move was a nightmare. I ren... read more
Business response:
Hi Ann-Marie, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
I used this company for the first time last Friday. They quoted a price of $1250 but at end of move they charged $2450 The crew was slow since hourly charge. Just threw things in boxes with no packing ... many broken items... will have to file a claim. One of the workers destroyed my bathroom... They came in door at beginning saying. “We like gratuities”! I regret calling them & will never use them Again ... I want to warn everyone about this company.....
Business response:
Hi Sherrie, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in South San Antonio (not our main San Antonio branch), which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
I was at the flying j (pilot) service station on IH35 Waco on Nov 1 at approximately 9am I was attempting to fuel up my motorhome at one of. the two pumps for RV''s. both lanes had one of your trucks parked in them with no drivers. they were inside the store. It was over 20 minutes before they ever came out and even then they were in no hurry to move. this is good advertising for your comp
Business response:
Hi Gerald, thank you for making us aware of this situation. We will be addressing this issue with our fleet and safety team to ensure that it is properly taken care of. If there is anything else that you need, please don't hesitate to reach out.
Would NOT recommend. Where to begin...? Moved from FTW to San Antonio. Ftw guys loaded & Sa guys unloaded. The truck was packed so poorly. The guys in San Antonio took pictures so they weren’t responsible for damage. Which didn’t matter to AMS because they haven’t taken care of us since the move we made in July 2018. After the move we had to patch up walls due to carelessness. Our furniture was not properly packed to be protected. Our newly purchased bedroom furniture- ALL damaged. 2 dressers, 2 night stands, headboard, foo... read more
Business response:
Hi Tarah, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have already been working with the local office and our customer care team to resolve this issue. If you need further assistance in the meantime, the customer care team can always be reached at (866) 941-1849. The number for ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.7 star rating with 6,423 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.