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American Pump and Drilling
- Well Drilling
- Olympia, WA
About this business
About Us American Pump and Drilling is a family-owned business with a long history serving Olympia, WA and the Puget Sound Area with residential, municipal and commercial water systems. We provide complete water services in-house, from start to finish—something you’ll rarely find with other local contractors. Our team is passionate about the work they do because they all understand how important clean, safe drinking water is for families and businesses. We work to set the standard in the water systems industry, and our cus... read more
Location details
9601 Old Hwy 99 SE, Suite D, Olympia, WA, 98501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their service person, ***, was exceptionally nice, very competent and did a great job maintaining our water softener/filter. He took the whole thing apart and figured out what the problem was and gave me good instructions on how to change the filter. He even left us an extra filter.
Business response:
Thank you for sharing such a wonderful review, ******! Were so glad to hear that *** took great care of your water softener/filter and went the extra mile to ensure you were informed and prepared. Its always our goal to provide thorough and friendly service, and it sounds like *** did just that! We truly appreciate your kind words and are here whenever you need us next. Thank you for choosing American Pump and Drilling!
They came out quickly a few days before Christmas. They were professional. Their pricing was clear and seemed reasonable. Sent pictures of work since we were not on site. Communicated quickly. I very much appreciate them.
Business response:
Thank you so much for your wonderful feedback, ****! We're glad we could help out, especially during the busy holiday season. It's great to hear that our communication, pricing, and professionalism made the experience positive for you. We always strive to keep things clear and efficient, and we appreciate you taking the time to share your experience. Were here whenever you need us again! -American Pump and Drilling
Tech *** ****** arrived on time, was friendly, completed job quickly and provided a thorough explanation of work done:
Great communication from this company. ******************* was our technician. He was very knowledgeable and told us what and why he was doing the work. We have an older system and he had the parts in his van. He was able to fix our system and we have great water! I am thankful for this company and we already have our yearly maintenance scheduled.
You never know what youre gonna get when you dig a hole in the ground. We had a plan to install a water meter and when they started digging, it led to an existing water meter that Im sure save them a lot of work and me a lot of money.. ******** clean up my existing mess. I left the site looking great..
Service technicians arrived on time. Completed job quickly. There was a small problem that developed later. It was fixed in a timely manner.
So nice to work with a company that does what they say theyre going to do, they show up on time for the appointment and they bend over backwards with their customer service. Excellent all the way!
Impressive! Received reminders of appointment via email and text, and on the day of the appointment, the technician called with a request to show up ahead of schedule, which worked out just fine. The technician gave a thorough description of the tasks to complete and provided detailed explanation and answers to any questions I had. A highly competent technician with the heart of a teacher. We're glad to have American ***** care for our well system!
The technician was very thorough in his diagnostics on a well.
Frequently asked questions about American Pump and Drilling
How is American Pump and Drilling rated?
American Pump and Drilling has a 4.9 star rating with 178 reviews.
When is American Pump and Drilling open?
American Pump and Drilling is closed now. It will open tomorrow at 8:00 a.m.