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American Pump and Drilling
- Well Drilling
- Olympia, WA
About this business
About Us American Pump and Drilling is a family-owned business with a long history serving Olympia, WA and the Puget Sound Area with residential, municipal and commercial water systems. We provide complete water services in-house, from start to finish—something you’ll rarely find with other local contractors. Our team is passionate about the work they do because they all understand how important clean, safe drinking water is for families and businesses. We work to set the standard in the water systems industry, and our cus... read more
Location details
9601 Old Hwy 99 SE, Suite D, Olympia, WA, 98501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely great customer service and work. I highly recommend American Pump. Very professional and knowledgeable.
Very professional & thorough. Kept me apprised & worked quickly. Quality work with efficiency. Now have both clean well water & rapid toilet tank filling. Definitely will continue use their services when needed, Thanks much American Pump & Drilling
Business response:
Thank you so much, ******! We greatly appreciate your business and look forward to serving you again in the future.
I hired American Pump and Drilling to perform maintenance on a filtering system attached to my Well. This system hadn't had maintenance for several years. ***, the technician, pulled the filtering system apart and it was kind of a mess. He cleaned it out, flushed it multiple times, replaced a needed part and recharged it. I know he did a quality job and didn't take shortcuts at the cost of sacrificing quality. The work American Pump and Drilling did for me was very well done and at a very reasonable cost. I am a very happy c... read more
American Pump and Drilling is a great company to work with. Their prices are competitive, they are reliable - if they say they will be on site at a certain time or that they will do something, they do, they are very knowledgeable and they back their quotes, products and services.
Business response:
Thank you, *****! We're thrilled to know that our service is able to meet your expectations and provide you with the comfort you need. If there is anything else we can do for you or have any further questions, please don't hesitate to reach out to us. It's our pleasure to serve you and we sincerely appreciate your loyalty to American Pump and Drilling!
Great service. Several months after annual servicing, the ultra-violet light unit malfunctioned. They dispatched a service call for the next day. Determined that the bulb and sleeve were defective and replaced them at no charge. Joe is very knowledgeable and provides excellent, expert service with a smile. I would recommend them to anyone needed service of their water filtration system.
We are a medium sized water system and American Pump is our go-to when we have pump/water delivery issues. They are knowledgeable, thorough, professional and ethical. Their staff knows what theyre doing and are polite and communicate well for those of us with vastly less knowledge. We will continue to use them in times of need. *********************
They provide good service, quick, and are helpful. What they fail to disclose is that there is an automatic $300 service charge for any call regardless of the length of time it takes to diagnose and resolve. Makes me hesitant to call for help in the future because the 10 minutes the technician spent in my house came with a surprise $300 bill. Yes, we were informed there was a dispatch fee, there was no mention of how much the dispatch fee was. We will use them in the future but will be hesitant to call unless its an emergenc... read more
Business response:
Hi ******, Thank you for bringing your concern to our attention. We genuinely appreciate your feedback and understand that pricing plays a significant role in home service jobs. We did disclose our $295 dispatch fee to your wife when she called to schedule the appointment. We apologize for any disappointment caused by our pricing not meeting your expectations. We pride ourselves in our work and our staff. This dispatch fee allows our technicians to go to our customers' homes and includes up to 1 hour of diagnostic time. Our ... read more
I called American Pump and Drilling after two unsuccessful attempts by two other companies to diagnose and repair my pump. This was a time when I had no water at my home. *************************** and ******************* arrived at my home on a scorching 98-degree day and worked tirelessly to identify the problem causing the water shortage. Their thorough investigation involved phone calls and consultations with other members of the company. Eventually, they arrived at an amazing solution that didn't require a new pump or ... read more
**** and his crew do a fantastic job! I've used them many times and they always exceed my expectations. Thanks!
Frequently asked questions about American Pump and Drilling
How is American Pump and Drilling rated?
American Pump and Drilling has a 4.9 star rating with 178 reviews.
When is American Pump and Drilling open?
American Pump and Drilling is closed now. It will open tomorrow at 8:00 a.m.