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American Steel Carports, Inc.

4.5

About this business

Location details

404 W Main St, Mt Summit, IN, 47361, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.51,318 reviews
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Stormy A's profile image
Stormy A 
3 months ago

American steel took my deposit and plan fee but was unable to complete the plans let alone build the building. I've requested to cancel my order to receive no response. The project was not a project they typically do, and they should have never contracted with me to do the project. Now I'm seeking my plan fee and deposit to be refunded. No response has been received, and they owe me over $12,000. There is additional cost mounting due to their negligence which will also need to be recouped. A FULL refund is due to avoid litig... read more

john r's profile image
john r 
3 months ago

I had bought two buildings and after last winter my carport collapsed and the other steel building suffered extreme damage. Attempted to contact this company by phone and email. No response. 

Andrew R's profile image
Andrew R 
5 months ago

My experience went bad quickly. The first ********** were scheduled to come on Friday morning but they no called no showed. I called the main office and was told they should be there to start Friday afternoon. No one showed. Was told they would be there Saturday but same thing happened. They finally showed up on Sunday. They finished on Monday when I was at work. When I got home, I inspected the building, and found they had used old ***** screws and a piece of the siding had a huge ***** in the side. There were also over 100... read more

Joanna M's profile image
Joanna M 
6 months ago

Watch out for this company. If everything is smooth and easy they may be fine. But if they make any mistakes, no matter how obviously their fault, they will not make it right without legal action. When our roll up door failed we were told sorry, it was wind damage. But upon further inspection it because clear to us all (supported and proved through pictures) that the installers missed the crucial two screws at the bottom of the track. It was a faulty installation. They wouldnt even speak to us until we filed against them. 

Ed and Maria h's profile image
Ed and Maria h 
7 months ago

Got a pole barn from them for my truck today I went out won't go up or down its 1 years old my truck is stuck. in there couldn't go to work get truck.out got a hold of them 1 year warranty is done can't do nothing ,,,,will never recommend this company to any one *****there are people asking us about the company who did both of are pole barns will not recommend them to no one ... .. 

Charles R's profile image
Charles R 
9 months ago

We have been waiting and calling to get a permit completed since June *******. We make several calls per month and no one knows whats going on. Now phone numbers have been disconnected. Unable to contact the owner or anyone in upper management. The City said a permit was requested over 80 days ago and then the email sent was never responded to by American Steel. ****** tells he is going to find out what is going on and never calls back. Now his number is disconnected. I cant understand why we are being ignored. 

Kelly D's profile image
Kelly D 
10 months ago

I went into an Authorized Dealer of American Steel Carports and said 'I have a new SUV that I need under cover'. I'm not good with big measurements, so asked the Representative, "Whatever I need to cover the car", and " As long as my car is covered". I didn't know exactly what I needed, I just knew I wanted my new car under cover. I trusted him. He came up with 12' wide, 18' Long, 10' Tall. My Mistake, I trusted his judgement based on my need, while my car is sitting outside his window. I paid $3,000.00 in Excavation prepara... read more

Maryanne W's profile image
Maryanne W 
11 months ago

My salesperson was exemplary. He went above and beyond to help me. I would not recommend this company. The crew that came out was very amateurish at best. The walls were not square, they did not,initially, put an overhang on the building. I paid for two 3ftx10ft skylights and two 3x3 were installed. The crew said to call the company. Later on the same day (7PM) the crew came back, ripped off the front of the building and pushed it back six feet using now damaged sheet metal and leaving a 2gap between the roof and wall. I cal... read more

GHopkins's profile image
GHopkins 
a year ago

Purchased a 30x40 garage with two 9x10 automating roll up doors costing around 25K dollars. Installation was managed by a sub-contract team from ********** which come to my residence the first week of July to erect the building but did not have all the parts to complete the building. I ordered an inner wall at an additional cost of 2K, the team installed that but did not put up the back wall of the building. This would require them to make a second trip back to *********** addition, the motors they had were not for my doors,... read more

Business response:

As of 10/1/24 the company has communicated with me via email and phone inquiring on my willingness to have them deliver the door motors and I find a local installer to put them in, then invoice American Steel. This all took place during the previous week. I requested detail on cost for motors and labor as they indicate they would pay for install so expect to receive back refund for labor. After speaking with a supervisor at American Steel last week regarding this option I again have gone into a black hole with no communicati... read more

Frequently asked questions about American Steel Carports, Inc.

How is American Steel Carports, Inc. rated?

American Steel Carports, Inc. has a 4.5 star rating with 1,318 reviews. 

When is American Steel Carports, Inc. open?

American Steel Carports, Inc. is closed now. It will open on Monday at 8:00 a.m.