This profile has been claimed by the business owner or representative.
American Steel Carports, Inc.
- Metal Fabricators
- Mt Summit, IN
About this business
Location details
404 W Main St, Mt Summit, IN, 47361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
LOST ORDERS, broken promises, downright lies, terrible customer service & a wait FIVE times longer than stated, the product is good quality. But trying to actually get the product is a nightmare. We ordered a carport in person at the Mt. Summit, Indiana office on 8/21/2020 with Sean. We were told the carport would be installed within 4 weeks. We were very clear that we needed it before snow started falling. After 7 weeks of no communication, we called to check the status on 10/7/2020. No one could even find record of our ord... read more
This company strings people along with date after date of when it will be installed. The people are rude and snarky, they don’t keep track of the orders and are unable to deliver. For those of you who give them a good review, you must have not used the same company. We waited 3 MONTHS and still got the run around. It’s not JUST bad customer service, but seriously BAD BUSINESS. We cancelled our $10,000 order. They deserve NO STARS.
If it was up to me i would give them NO STARS AT ALL. Gave a deposit in the beginning of May and it took them for ever to call and set up a install date and when they did come which was on a Sunday late in the afternoon told them what we wanted done and then they started to remove some panels and then all of a sudden they left for lunch came back a hour later and said that they can not do the lean-to which was told that it should be no problem. On Monday call the sale's rep here in Albuquerque and told him what is going on h... read more
I made my order on 5/26/2020 with my local feed store with the 10% down fee required. 2 weeks later I get a call to schedule a installment daye & time of 6/17/2020 12 to 4pm, never got a call all day and at 4:10pm I had to call company to inquire what happen & why I hadn't been notified. All Igot was excuses and the installer called at 4:30 to say he was stuck on another job and probably will not do my installation until the next day. Totally inappropriate, since I had to take off from work for the orginal installation date.... read more
Frequently asked questions about American Steel Carports, Inc.
How is American Steel Carports, Inc. rated?
American Steel Carports, Inc. has a 4.5 star rating with 1,389 reviews.
When is American Steel Carports, Inc. open?
American Steel Carports, Inc. is closed now. It will open at 8:00 a.m.