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1790 E 54th St, Indianapolis, IN, 46220, United States
Get directionsThey're not doing well. It's terrible! Every week I'm contacting the assistant director for the simplest issues. Food on weekends is horrible, not appetizing. Staff doesn't clean rooms properly and hallways are not sanitized. The handicap door and one elevator has been inoperable since my loved one moved in. Some of the nursing staff have forgotten to give my loved one their meds and they have to go to the nurses station and request them!
The tour guide was cold and she didn't interact with the residents during the tour. The community felt dark.
We did not have a great experience at this community. It is very large, and the care felt unfocused and impersonal. It was hard to get in touch with the management, and i general they were just rude and mean. It was obviously just a job to them, and they weren't treating the residents like human beings, just bits of paperwork for them to manage.
American Village Lincoln Lodge has a 4.4 star rating with 100 reviews.
American Village Lincoln Lodge is open now. It is open 24/7.