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Ametros

3.0

About this business

Location details

200 Ballardvale St, Wilmington, MA, 01887, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.049 reviews
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Bernice C's profile image
Bernice C 
a year ago

I have an account with ******************** Care Guard, I have not used it because no one will accept their card, no one has heard of them, my medical bills are stacking up and my co-pays are paid out of pocket. I have repeatedly contacted Care Guard and they are clueless with the information that is shared with me, one representative said just pay out of pocket and we will reimburse you. I have my receipts for all co-pays, and their online system will not accept them. At times they do not call me back. I think this company ... read more

Kenneth J's profile image
Kenneth J 
2 years ago

I've had a account with ********************** since my injury maybe two years ago and haven't used it one time and when I did people had never heard of them and they wanted me to pay out of pocket which I'm not because I don't have the money to do that since I've lost my job. I'm already limited by my work restrictions so no job will hire me with those restrictions so the fact that I had to have this in my settlement has been not beneficial because I could've used this money to have actual paid benefits that I know doctors ... read more

Business response:

Thank you for sharing your concerns with us. Your feedback is invaluable in our ongoing commitment to improving our services and ensuring the satisfaction of our members. After reviewing your account, it looks like our team is actively working on resolving these issues for you. If you have any further questions or concerns, please feel free to reach out to our Care Advocate team at ************. Your satisfaction is our priority, and we appreciate your continued support. 

Jennifer W's profile image
Jennifer W 
2 years ago

Careguard has taken money out of my account many times over the years. I have called multiple times and they say that they will put the money back but they don't. 

Business response:

Hi ********, thank you for sharing your concerns with us. We take our members satisfaction incredibly seriously and we appreciate your feedback in helping us identify areas where we can improve. We want to assure you that your feedback has not gone unheard, and after speaking with our team it seems we have been able to resolve this concern with you. Should you have further questions or concerns, please do not hesitate to reach out to our Care Advocate team at ************. 

Frequently asked questions about Ametros

How is Ametros rated?

Ametros has a 3 star rating with 49 reviews. 

When is Ametros open?

Ametros is closed now. It will open tomorrow at 8:00 a.m.