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Ametros
- Shared Office Spaces
- Wilmington, MA
About this business
Location details
200 Ballardvale St, Wilmington, MA, 01887, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had the pleasure of working as a public relations consultant with Ametros for several years and find everyone extremely professional, very smart, and super caring for their members. The company provides discounts on medical and pharmacy services, handles the reporting, and provides patient advocacy in addition to managing the funds and reporting requirements. Often problems arise when people try to use the *** for a non-*********approved items. It's confusing because workers' comp programs typically cover a lot of servi... read more
The worst company i have ever had been with i wear diabetic shoes with orthopedic inserts and a brace because it the only shoe that will allow all that to go inside of it and i have nerve damage but they say they need more then a doctor note for them so they will cover them after the initial setup of policy they lady reached out to the department that handle and they told her just a doctor note i want to move to another company that no what they are doing but caregard won't let me ******* w *****
Business response:
Thank you and we appreciate you reaching out and sharing your concerns with us. Were sorry to hear about the experience youve had, and we want you to know that were reviewing the situation. A member of our *********** team will be contacting you directly to provide support.If youd like to speak with someone sooner, please feel free to call us at************. Were here to help.
This has to be a scam $59,000 in medical for my back and have not been able to use a dime biggest scam ever no doctor accepts it and now I do t know what to do.
Business response:
Thank you for sharing your concerns. Were very sorry to hear about the difficulties youve experienced, and we understand how frustrating this situation must feel. We are currently looking into the details and someone from our *********** team will be reaching out to you directly to assist.If you have any additional questions or would like to speak with someone sooner, please dont hesitate to contact our team at************. Were here to help.
Biggest scam, good luck finding a ** that will accept this, I have been trying for a year. As soon as they see Careguard its no service, I have been canceled appointments after they try billing careguard. What a scam 52k in holding for my back and they wont part with it.
Business response:
We appreciate you sharing your feedback with us. Hearing from our members is incredibly important, as it helps us improve and deliver the best possible experience. Our team is aware of the concerns youve mentioned and has been in contact to begin working on a solution. Please know were actively addressing your concerns and will keep you updated throughout the process. If you have any additional questions or need further assistance, our Care Advocate Team is available at ************. Thank you for your patience and for allow... read more
I had an account with a balance of $10,000. I was made to jump through multiple hoops in order to get the proper care. Their extensive reviews of every medical procedure and physical therapy notes are exhausting. First pain management ** I saw submitted a claim which was denied. After speaking to four separate employees. I had a manager tell me that it's impossible that it was denied. But it was. It took months to get it sorted. it very disheartening when you have an injury you've gone through the courts you have a settlemen... read more
This is supposed to be an injury fund to pay for accident related bills but they are incompetent at best. They refuse to pay for my out of pockets when the treatment is clearly related, and they have paid for the same exact treatment in the past. Their website is confusing and indicates bills have been paid when they actually have not been paid. ***'s denying payment indicate code "A3 - Duplicate claim" when in fact it is not a duplicate. God forbid that someone has ******** and a ******** supplement in addition to a fund wi... read more
Business response:
Thank you for taking the time to share your feedback and we are sorry to hear you feel you had a negative experience. We take all feedback seriously and are committed to providing quality service. To ensure privacy, we cannot discuss specific details here but are actively reviewing your concerns. Wed like the opportunity to further discuss with you. Please dont hesitate to reach out to our team directly at ************
Its unbelievable that this company is used by so many people. Their service is terrible - absolutely terrible. This is a perfect example and typical of my efforts to utilize them to spend my own money. I desperately need supplies and cannot afford for them to take weeks to reimburse me as their reviews and reputation suggests is often the case. So I have been trying to call them to order the supplies. It is now 11:22 a.m. June 20. Every single time I call, I get a message saying they are closed June 19th but will be open reg... read more
Business response:
Thank you for reaching out and sharing your experience. We understand how important timely access to supplies is, and we’re sorry to hear that you had difficulty reaching us. We strive to maintain clear and accurate communication, and we appreciate your feedback as it helps us continue to improve.After reviewing your account, we can confirm that our team is actively working on your request and will continue to support you every step of the way. If you have any additional questions or need further assistance, please don’t hes... read more
It is EXHAUSTING dealing with Careguard here in AZ. Almost impossible to find or convince medical providers to take Careguard. Have money in my set aside that I can't use because no provider will use them. My health continues to decline. I am constantly in contact with them self advocating for care., and though they are working on it, I have no care. For six months I've had to go with medication because they can't find a provider. I can't afford to pay out of pocket & get reimbursed. What's the point of a set aside that you ... read more
Business response:
Thank you for sharing your concerns with us. Your feedback is invaluable in our ongoing commitment to improving our services and ensuring the satisfaction of our members. After reviewing your account, it looks like our team is actively working on resolving these issues for you. If you have any further questions or concerns, please feel free to reach out to our Care Advocate team at ************. Your satisfaction is our priority, and we appreciate your continued support.
No medical establishment has ever heard of Ametros/********* since they are not an insurance company, so I need to pay for my much needed medical services out of pocket. Ive submitted reimbursement claims to these unknowns for services obtained 6 months ago and the claims are still pending! Im the one that needs to call to **** someone down with the company for information on my claims because they dont ever bother to reach out to me. Someone there finally grabbed a clue to start working AFTER I followed up. They got back to... read more
Frequently asked questions about Ametros
How is Ametros rated?
Ametros has a 3 star rating with 49 reviews.
When is Ametros open?
Ametros is closed now. It will open tomorrow at 8:00 a.m.