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Ametros

2.9

About this business

Location details

200 Ballardvale St, Wilmington, MA, 01887, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.956 reviews
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Kimberly S's profile image
Kimberly S 
2 years ago

My firm handles hundreds of ******* ********* cases per year, and we place a high value on making sure our clients are taken care of both before and after settlement. For the past six years, Ametros has become an essential part of the settlement process for our clients with ******** Set Aside accounts. With Ametros handling the professional administration of post-settlement MSA accounts, I know my client will always have access to necessary future medical treatment of the work injury at the lowest cost available, and just as... read more

Jarrod Z's profile image
Jarrod Z 
2 years ago

Ametros does an outstanding job at assisting ******** beneficiaries in ******************* rules and guidelines. Reporting to ******** every year can be a difficult task. Keeping receipts and filling out the proper paperwork can be a daunting for some of the injured individuals they work with. Ametros simplifies this process and provides peace of mind for their clients. 

Helen P's profile image
Helen P 
3 years ago

I've had the pleasure of working as a public relations consultant with Ametros for several years and find everyone extremely professional, very smart, and super caring for their members. The company provides discounts on medical and pharmacy services, handles the reporting, and provides patient advocacy in addition to managing the funds and reporting requirements. Often problems arise when people try to use the *** for a non-*********approved items. It's confusing because workers' comp programs typically cover a lot of servi... read more

Mark B's profile image
Mark B 
4 weeks ago

Support is almost a waste of time one response that I got back was just a hello, tell me how they advertise savings on prescriptions medical equipment doctors visits when in reality I get a bill $228 on due date med ease submitted an estimate for $400.40 after being discounted for me to approve or disapprove where is the savings , would not do a quote this estimate is just for one thing I was instructed to get any additional supplies it has to be approved in a estimate when in reality the supplies are free I've asked for a c... read more

Business response:

Thank you for sharing your feedback. We understand your concerns and appreciate you bringing this to our attention. We are actively working with you to review and address the issues raised and are committed to providing support throughout the resolution process. If you need any additional assistance or have further questions, please contact our Support Team at ************. We are here to help. 

Barry M's profile image
Barry M 
4 months ago

I had careguard order and get me a scooter. I received the scooter in November 2025 and in March 2026 the charger stopped working, and after reporting it to the company that sold the scooter informed me that I am going to have to pay for a new charger. Now that isnt right because the charger isnt 6 months old. So I will not be using that company because they dont stand behind there product, and it has been almost 3 weeks and Im still getting the run around on getting a charger. So dont use that company anymore 

Anthony S's profile image
Anthony S 
6 months ago

The worst company i have ever had been with i wear diabetic shoes with orthopedic inserts and a brace because it the only shoe that will allow all that to go inside of it and i have nerve damage but they say they need more then a doctor note for them so they will cover them after the initial setup of policy they lady reached out to the department that handle and they told her just a doctor note i want to move to another company that no what they are doing but caregard won't let me ******* w ***** 

Business response:

Thank you and we appreciate you reaching out and sharing your concerns with us. Were sorry to hear about the experience youve had, and we want you to know that were reviewing the situation. A member of our *********** team will be contacting you directly to provide support.If youd like to speak with someone sooner, please feel free to call us at************. Were here to help. 

chris w's profile image
chris w 
6 months ago

This has to be a scam $59,000 in medical for my back and have not been able to use a dime biggest scam ever no doctor accepts it and now I do t know what to do. 

Business response:

Thank you for sharing your concerns. Were very sorry to hear about the difficulties youve experienced, and we understand how frustrating this situation must feel. We are currently looking into the details and someone from our *********** team will be reaching out to you directly to assist.If you have any additional questions or would like to speak with someone sooner, please dont hesitate to contact our team at************. Were here to help. 

Daniel T's profile image
Daniel T 
8 months ago

Biggest scam, good luck finding a ** that will accept this, I have been trying for a year. As soon as they see Careguard its no service, I have been canceled appointments after they try billing careguard. What a scam 52k in holding for my back and they wont part with it. 

Business response:

We appreciate you sharing your feedback with us. Hearing from our members is incredibly important, as it helps us improve and deliver the best possible experience. Our team is aware of the concerns youve mentioned and has been in contact to begin working on a solution. Please know were actively addressing your concerns and will keep you updated throughout the process. If you have any additional questions or need further assistance, our Care Advocate Team is available at ************. Thank you for your patience and for allow... read more

Rose W's profile image
Rose W 
10 months ago

I had an account with a balance of $10,000. I was made to jump through multiple hoops in order to get the proper care. Their extensive reviews of every medical procedure and physical therapy notes are exhausting. First pain management ** I saw submitted a claim which was denied. After speaking to four separate employees. I had a manager tell me that it's impossible that it was denied. But it was. It took months to get it sorted. it very disheartening when you have an injury you've gone through the courts you have a settlemen... read more

Frequently asked questions about Ametros

How is Ametros rated?

Ametros has a 2.9 star rating with 56 reviews. 

When is Ametros open?

Ametros is closed now. It will open tomorrow at 8:00 a.m.