This profile has been claimed by the business owner or representative.
Ametros
- Shared Office Spaces
- Wilmington, MA
About this business
Location details
200 Ballardvale St, Wilmington, MA, 01887, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Its unbelievable that this company is used by so many people. Their service is terrible - absolutely terrible. This is a perfect example and typical of my efforts to utilize them to spend my own money. I desperately need supplies and cannot afford for them to take weeks to reimburse me as their reviews and reputation suggests is often the case. So I have been trying to call them to order the supplies. It is now 11:22 a.m. June 20. Every single time I call, I get a message saying they are closed June 19th but will be open reg... read more
Business response:
Thank you for reaching out and sharing your experience. We understand how important timely access to supplies is, and we’re sorry to hear that you had difficulty reaching us. We strive to maintain clear and accurate communication, and we appreciate your feedback as it helps us continue to improve.After reviewing your account, we can confirm that our team is actively working on your request and will continue to support you every step of the way. If you have any additional questions or need further assistance, please don’t hes... read more
It is EXHAUSTING dealing with Careguard here in AZ. Almost impossible to find or convince medical providers to take Careguard. Have money in my set aside that I can't use because no provider will use them. My health continues to decline. I am constantly in contact with them self advocating for care., and though they are working on it, I have no care. For six months I've had to go with medication because they can't find a provider. I can't afford to pay out of pocket & get reimbursed. What's the point of a set aside that you ... read more
Business response:
Thank you for sharing your concerns with us. Your feedback is invaluable in our ongoing commitment to improving our services and ensuring the satisfaction of our members. After reviewing your account, it looks like our team is actively working on resolving these issues for you. If you have any further questions or concerns, please feel free to reach out to our Care Advocate team at ************. Your satisfaction is our priority, and we appreciate your continued support.
No medical establishment has ever heard of Ametros/********* since they are not an insurance company, so I need to pay for my much needed medical services out of pocket. Ive submitted reimbursement claims to these unknowns for services obtained 6 months ago and the claims are still pending! Im the one that needs to call to **** someone down with the company for information on my claims because they dont ever bother to reach out to me. Someone there finally grabbed a clue to start working AFTER I followed up. They got back to... read more
I have an account with ******************** Care Guard, I have not used it because no one will accept their card, no one has heard of them, my medical bills are stacking up and my co-pays are paid out of pocket. I have repeatedly contacted Care Guard and they are clueless with the information that is shared with me, one representative said just pay out of pocket and we will reimburse you. I have my receipts for all co-pays, and their online system will not accept them. At times they do not call me back. I think this company ... read more
I've had a account with ********************** since my injury maybe two years ago and haven't used it one time and when I did people had never heard of them and they wanted me to pay out of pocket which I'm not because I don't have the money to do that since I've lost my job. I'm already limited by my work restrictions so no job will hire me with those restrictions so the fact that I had to have this in my settlement has been not beneficial because I could've used this money to have actual paid benefits that I know doctors ... read more
Business response:
Thank you for sharing your concerns with us. Your feedback is invaluable in our ongoing commitment to improving our services and ensuring the satisfaction of our members. After reviewing your account, it looks like our team is actively working on resolving these issues for you. If you have any further questions or concerns, please feel free to reach out to our Care Advocate team at ************. Your satisfaction is our priority, and we appreciate your continued support.
Careguard has taken money out of my account many times over the years. I have called multiple times and they say that they will put the money back but they don't.
Business response:
Hi ********, thank you for sharing your concerns with us. We take our members satisfaction incredibly seriously and we appreciate your feedback in helping us identify areas where we can improve. We want to assure you that your feedback has not gone unheard, and after speaking with our team it seems we have been able to resolve this concern with you. Should you have further questions or concerns, please do not hesitate to reach out to our Care Advocate team at ************.
Frequently asked questions about Ametros
How is Ametros rated?
Ametros has a 2.9 star rating with 36 reviews.
When is Ametros open?
Ametros is open now. It will close at 8:00 p.m.